AppointmentTrader FAQ - 3rd Cousin San Francisco - Buy Reservations
- Anything Postpaid
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- Restaurant Week Reservation - Any Table Size
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- Tuesday-Thursday 5 Course Indoors - Any Table Size
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- Tuesday-Thursday 5 Course Outdoors in our Heated Parklet - Any Table Size
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- 8 Course Chef's Tasting Indoors - Any Table Size
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- 8 Course Chef's Tasting in our Heated Parklet - Any Table Size
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3rd Cousin San Francisco Reviews from The Last Year
Nobody Asked For Your Ego With Dinner
I just want to preface that I've worked in fine dining for 10+ years and have NEVER complained about service once, but this was an experience unlike anything I've ever had (and have been trained to avoid in my career) I understand Valentine's Day seating in a Michelin star restaurant. I understand how big of a wrench a late seating throws into the greater plan of service. I get it, I really do. I apologize for showing up about 30m late, but in our defense we tried to let you know. It was raining tonight, which in general leads to increased traffic times in the city. I took that into consideration when taking a car service, and still it didn't work out in our favor. I made sure to call ahead before I was late to let them know I would be arriving later than my reservation. I called 6 times, no answer, only to show up to the OWNER/CHEF (Greg Lutes) telling me he was about to give my table away. I let him know I had called multiple times, and he very cheerily let me know they do not answer the phone during service. Not once did he tell me he was going to call the phone number I gave upon booking to see if we were on our way, just flat out cancellation. After arriving and explaining to the owner the situation, he not only told us he was about to give our reservation away but informed us we would be rushed through our tasting. To be expected honestly, but I was turned off as to no accommodation to give us an optimal experience. No effort into potentially moving us to a later seating or switching to a different day. Paying about $800 for 2 dinners with wine pairings, I'd think they'd at least be KIND when telling me the time crunch with my table at minimum. The customer service and table side manner left something to be desired. After seating us, the owner proceeded to talk poorly of us within earshot. "The 630 reservation showed up promptly!" Was not something I wanted to hear after being seated. I get it, we were late. But it's in poor taste to let your guests hear your distaste. He then proceeded to say several other crude comments before heading back to the host stand. I've seen coworkers of mine fired for less. The fact that I heard the owner talking that way about me was absolutely abhorrent. I've always been trained to keep my opinions to myself in these situations, and to hear an owner speak that way so nonchalantly was jarring. Food was amazing. Wine was incredible. All other staff members were so kind and professional. Not once did any of them rush us along during our meal or made us feel pressured to speed up. That part of the experience was exceptional. I can not stand pompous ownership with poor customer service skills. He was very present and kind at every other table, yet he only touched ours once and was fairly cold. I'm sure this won't affect him in the slightest, but I hope anyone who is stumbling upon this place thinks twice before spending as much money as I did. Also, if this is the way he treats his clientele, I can't imagine how he treats his staff....
San Francisco's Best Prepaid Restaurants that are most frequently booked by customers of 3rd Cousin San Francisco
AppointmentTrader FAQ
Questions and Answers around the platform.
44,966 People following
879 Questions
573 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Transfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, there’s no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentine’s Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I can’t pronounce it. It was not transferred. Will the reservation still work?
Give the best answer