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😒 3/5 - Really, a 3.
By 👻 @Angela P., 07/17/2022 3:00 am
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5 star review. My friend and I went today for brunch here today, exclaiming how cute this place is. Photo shoot inspiring. At 1130 in the morning, there were people there, but not crowded at all. The food we received was, really, very good. The burrata was in all its creamy glory, making each bite the perfect bite of cheese, basil, and tomato. My friend enjoyed her cacio e pepe and my eggs in purgatory were delicious, with just the right amount of spice. I do wish that they came with the bread that came with the burrata. How do you serve a dish like that with nothing to sop up the flavorful sauce? The $3 multigrain toast I received when I asked for bread did not do the dish justice, even though I love a good multigrain toast. The downside? Our waiter. When we returned to our table after our mini photo shoot, we got to business ordering. He didn't seem to clear when we asked about the bottomless brunch. Some places require all patrons to order bottomless brunch in order to get the deal. He made it seem that, while we both didn't need to order it that way, I'd only get one glass of my drink of choice. Very confusing, because had we insisted on bottomless brunch, my friend and I would've had different drinks anyway, so we couldn't get a carafe for the table like the table of 4 next to us did. Right? I'm still not sure. Anyway, the iced tea cocktail that my friend said she did not want was the first to show up at the table and remained there the entire time. No biggie, it is what it is. We were enjoying our food very much and were feeling like fatties so when the waiter came to see if my friend wanted another, she declined, but asked for a seltzer and we said that we also wanted to order the bosciola pizza. He confirmed what I said and nothing ever came to our table. No seltzer, no pizza. He did stop and chat/flirt with the increasingly drunk girls at the next table and spent some time dancing behind the bar (my friend informed me of this). Finally we resolved to not getting our food but we were fine at this point, because, you know, hunger fades after a certain amount of time. I catch our waiter's eye to ask for the check and he comes over with the little credit card machine and tells me my total. I don't think I've ever not received a bill at a restaurant. I wanted to make sure we didn't get charged for the food we didn't receive, so I asked for a bill to double check. Upon receiving thw bill, I did mention to him that, you know, we ordered a seltzer and the bosciola pizza and he was totally unphased. Just kinda went, oh the pizza. Not even with a hint of remorse, like he couldn't be bothered. What really got me though, was the hovering over my shoulder, watching me decide on how much to tip. I could be wrong but the tip suggestions on the machine were higher than what was produced on the bill. I was trying to figure out if what I had in cash would suffice for tip. Due to my hesitation, he then informed me of how I was to choose one of the options to put a tip! Don't do that. I'm pretty sure people don't like their waiters watching them put a tip and then explaining how to do so when it's completely clear on the screen. I felt so flustered that I ended giving way over 20% tip, which we appeased ourselves by saying that it also go to back of the house. So if management is reading this, please train your waitstaff to not hover over their customer's shoulders, watching them tip. Where was this attentiveness when I ordered more food?
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