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😒 3/5 - First, I've never written a review for any
By 👻 @Joanne L., 01/24/2023 3:00 am
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First, I've never written a review for any restaurant--Good, or bad.I'll start with the good. The vibe in Alice is fabulous! Every corner you look, it's just cozy and warm. The food, I found to be very yummy. As a party of four, we got 3 Appetizers--the burrata, salad and the fritto misto. All very good. We all got an entree and we all LOVED our meal--seriously loved our meal! Our waiter was very kind, and the staff was attentive, pouring our wine and refilling our water glasses promptly.Unfortunately, the bad. We got to the restaurant on time for a 7PM reservation. A hostess told another, bring them to table 7. For some reason, she didn't bring us. In that time, 2 other couples walk in and they were immediately seated. Another group waiting to get their checked jackets were assisted before us. There isn't a waiting area, so we are in the way and standing on top of people while they are having dinner. Finally, we are seated. We get the menu and wine menu. After a bit the waiter comes back to take our wine choice. Few minutes later, he comes back to say they don't have it. He gives us back the wine list and says he will be back. We said no, we'll order it now. We give him 2 choices at that point. Our second choice, they didn't have. The third, and most expensive, they had. OK, fine. After getting our wine, he takes our app order. Easy peasy, we get our apps in an appropriate amount of time and they are wonderful! Next we are waiting for our Entrees...and waiting...and waiting. I was facing the direction they came out of the kitchen and kept thinking, these MUST be ours. The table next to us, who sat down after us (just a couple, not a table of four) got their meals (they had app, too) before us and were finished before we got ours. Finally, get our dinner, and they were ALL Delicious. The waiter then bring dessert menu, leaves and comes back after 5 minutes. I didn't want anything from the dessert menu, but did want another glass of wine while my friends got their dessert, port and amari. He comes back with the main menu and says, we only have the table for 15 more minutes. Shocked because he NEVER mentioned when we were seated that there was a time limit. AND the fact there were multiple delays on our time by the restaurant. Also, when we ordered dessert they didn't the tea my friend wanted, nor the dessert she wanted. We get our drinks and at 9:02 the hostess comes to our table, kind of annoyed, and says--sorry ladies but we need this table, but I will let you finish your drinks. NEVER has this ever happened.So, I am giving Alice 3 stars. We loved the food and ambience, but wow, we payed for their timing delays
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