Good flavours but terrifying service - uncooked chicken and poor responses - Amaya Grill and Bar London - Buy Reservations
Getting a Reservation at Amaya Grill and Bar London for Today or Tomorrow is Easy!
Buy a verified reservation at Amaya Grill and Bar London from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
London's Best Restaurants that are most frequently booked by customers of Amaya Grill and Bar London
🤢 2/5 - Good flavours but terrifying service - uncooked chicken and poor responses
By 👻 @Amy, 07/03/2022 3:00 am
|
We went for a double birthday celebration with my sister and her boyfriend - “we loved the flavours. Unfortunately, one of the chicken dishes was undercooked. Myself and my partner thought that it was impossible from a Michelin restaurant, so we proceeded to finish the dish. But when my sister also found hers to be uncooked, we brought it up with the new floor manager. The dish was taken off from our bill, I appreciate it. However, we were not very pleased with the responses from the floor manager. He reassured that the uncooked part was only due to the skewer part, I tried to explain that two extra people’s chicken all had the same issue hence more needed to be looked into other than the skewer. I was calmly describing, within 20 seconds I was then shut down immediately, mid sentence, by the manager, “calm down madam”. The manager did offer us a replacement dish, which we turned down as we were very full already. We were not asking for a replacement, simply wanted to provide a constructive feedback as we did enjoy the meal up till then. Therefore, we did not appreciate how we were not listened to and the attitude had upset the rest of the meal. We went for the delicious food, also more importantly, the atmosphere and quality from a Michelin restaurant. The experience itself was a bit of a let down and after this whole situation, only a £22 was taken off the bill, we were very surprised and somewhat disappointed by the service provided.” I sent the above to the restaurant, but didn’t even receive any responses nor an apology. We are absolutely shocked by their attitude, especially from a Michelin restaurant. The flavours were undoubtedly good, but the service was a complete let down.
0 Replys
0 Comments |
Be the first to Reply |