AppointmentTrader FAQ - American Cut New York - Buy Reservations
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American Cut New York Reviews from The Last Year
Fantastic Night at American Cut (Especially the
Fantastic Night at American Cut (Especially the Service!) I had an incredible return visit to American Cut! Everything was on point this evening. The star of the show was our waiter, Russ. He provided fantastic recommendations for both cocktails and wine pairings. We also indulged in some phenomenal appetizers, with the smoked wagyu and steak tartar being true standouts. Our entrees were equally impressive, particularly the porterhouse, tomahawk, wagyu, and the decadent mac and cheese. Even though my guests and I trekked down from uptown, the experience was absolutely worth it. The entire evening was amazing, and a big shoutout goes to the manager, Joey. The ambiance was also perfect for a client dinner or night out with great friends. Finally, major kudos to Adona, the hostess, who always greets us with warmth and exceptional hospitality - a true lifesaver after a long day.
New York has an array of steakhouses and I had heard good
New York has an array of steakhouses and I had heard good things about American Cut so I was looking forward to visiting. However, the food and service were nothing to write home about. I will say that the ambiance is nice and several of the dishes are nicely presented. However, beyond that I was not particularly impressed, especially for an upscale steakhouse. The steak was only okay. The onion rings I had heard about were positively revolting and not at all crispy; we barely touched them which went ignored or purposely unnoticed by the server. Overall, the highlight was probably the appetizers or dessert.
Great atmosphere and service, but the steak was absolutely
Great atmosphere and service, but the steak was absolutely terrible. Maybe it was a bad night, but just awful....
Extremely disappointing
When I went it was restaurant week, but two of us ordered off the regular menu. I asked if the price fix (restaurant week) steak was the same size as the regular menu. They answered if was half the size. The food was only fair, and it was very expensive. I ordered off the regular menu. I believe they gave me the price fix filet, as it was the same size, or even smaller than my friend's who ordered price fix. Additionally, it was fatty and tough. It was NOT a great steakhouse filet. The wedge salad was eh. I will not go back. While restaurant week is supposed to be a treat for guests, and an incentive to try a place, I think American cut compromised our entire experience.
1/30/2024 6:30pm party of 4.
Arguably one of the worst dining experience I've had in years. I don't frequent this restaurant but have been here a few times in the past and it's sad to say that it come down to this. This place is definitely missing some of the most basic fundamental hospitality. I usually have high tolerance when it comes to dining out because human being do make mistakes but what I despise is a server(B.V) with an attitude. It felt like he was doing us a favor for being our server. The front house staffs should definitely be better trained. Always ask before removing plates from the table, it happened twice that they took the plates away while one of us is still working on it. When it comes to foods both our steaks were overcooked, mac & cheese was hard and dry, burger was under seasoned but the succulent lobster toast, wine by the glass choices and cocktails were highlights of the night. Shortly after our first round of drinks there was a very professional gentleman name Armand presumably one of the managers stop by to greet us but for the next two hour there was not a single staff come by our table to check on us. Everyone basically just drop the foods and leave and we literally have to flag them down for everything else and it wasn't even a busy night. If you're charging your guests a premium price then you better give them a premium service, simple as that. On the reservation I stated explicitly that I'll pay for the tab and also kindly reminded the hostess upon arrival but the server just drop the check casually on the table at the end of the meal. Clearly lack of communication! For the other two either manager or sommelier, keep your phone in your pocket! It's very unprofessional to check it in the middle of the dining room repeatedly! Totally a front house management failure from the top and an absolutely regrettable dining experience!
So the ambiance here is very nice and corporate
So the ambiance here is very nice and corporate dinner-esque. But we didn't think the food was memorable or anything to write home about. We came for Restaurant Week so got to try a bunch of their hits. On the whole, things were bland. That includes the spinach, Mac & cheese, and the burger. Here's the standouts: - The biscuits they give you for free - The pickles that come on the side of the burger - The chili lobster soup
Beautiful art deco feel restaurant.
The Jim Brady oysters are a must. The filet mignon was perfect. Potatoes with scallions and cheese tasty.The service is sensational. Russ our waiter He was great and one of the managers Armando fantastic. Wines by the glass delicious. Cheese cake eh.
Steak may have been overcooked, but perhaps I am weird.
I thought they had an interesting take on NY style, and happy hour was fun.
When we walked in we were greeted.
Then we were walking to our table . Table was clean.Waiter was very friendly and professional. Food was excellent . Steak was greaaaaat 10 out of 10"
Delicious with amazing cuts (no surprises here).
Beautiful dining room - traditional elegance with a modern twist. Lobster toast is incredible!
good, classic new york style steakhouse with all that you'd
good, classic new york style steakhouse with all that you'd expect from that type of restaurant. the decor is stately and dark, big wooden tables and dark booths, very steakhouse chic. the staff are friendly, but not overly so, which adds to the ambience of a new york style steakhouse. when you first enter, there's a nice little entry way, which makes it way into the bar, which has plenty of lounge seating as you wait for your party. and then into the main restaurant itself. we went during restaurant week (summer 2023) and felt that the menu had a little bit for everyone, which is always helpful when you've got a slightly larger party. i love the bread service here, those everything bagel seasoning biscuits are chef's kiss. the steak was well cooked, can't complain. the bacon appetizer had quite a lot of bbq sauce on it, a little too much for my liking. overall -- i'd recommend, but know that it's also pricey (hey it's new york! and it's a steakhouse!).
Amazing
Excellent food and customer service. We had a great experience here in New York. Definitely we will be back soon. Thank you AMerican Cut
Simply Amazing! Thank you Russ!
We are sure where to start with this one. Our concierge from Soho Grand suggested American Cut for dinner. We always eat early so it was awesome to show up and be greeted by all the staff. It felt like we were on Below Deck boarding the yacht. The food was amazing and the best we have had in a long time, by a long shot! Where this restaurant shines though the brightest is the service and the employees that make it run efficiently while remaining personal. Shout outs - Russ was an amazing server. He is super knowledgeable about the menu, made excellent suggestions, took time to explain everything but most importantly addressed us as humans rather than service numbers at a table. If we owned a restaurant, he would be our number 1 hire. We cannot say enough great things about him and talked about him most of last night after the meal. The other staff that made our dinner special were Emma the Assistant GM, Naz and Cesar! We will be back next time we are in New York City. We really hope American Cut realizes the value they have in their staff. We havenβt been to an establishment with this personal of a service in the city. Thank you soooo much! Very highly recommend.
New York's Best Restaurants that are most frequently booked by customers of American Cut New York
AppointmentTrader FAQ
Questions and Answers around the platform.
43,110 People following
862 Questions
564 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasnβt happened yet and my reservation is tonight , will it be an issue that is hasnβt changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueβs rankings & sales.
Congrats on 3 mil |
πΎπΎπΎπΎπΎπΎπ§¨π§¨π§¨ now on to 30 mill!
Need to cancel a bid, not getting a response⦠how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been βmatchedβ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
What happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I donβt get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, thereβs no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentineβs Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I canβt pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I canβt seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the βbuy it nowβ feature?
Give the best answerPURCHASED RES CANCELED - RECOURSE
A reservation I purchased was canceled and I was not notified by anyone. I called the restaurant to confirm and they told me it had been canceled. What is the recourse for this?
Give the best answerRefund deposit.
I am trying to get my deposit back to my card. The FAQ answer doesnβt help as it is nearly impossible to understand. Can anyone tell me how to refund my deposit back to my credit card???
Give the best answertruly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
truly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
Give the best answerRelease a bid
How do I release a bid from my deposit account? It says I've got those "stuck" funds but I don't know how to get to it
Give the best answerHow to cancel
How do I cancel this app and stop all emails?
Give the best answerWebsite stole my $
Fill occurred outside requested times; Refund not received; it's been several weeks; support is unresponsive.
Give the best answerHow do I reach staff?
Hello, I've made two staff requests with a important question and both times it closes out (within 24 hours) because they didn't respond. How can I reach someone.
Give the best answerEdit
I accidentally forgot to include that a credit is included in my reservation and need to edit it
Give the best answerAdding $ to Account
What is the easiest way to add $ to my balance?
Give the best answerIs everyone enjoying appointment trader?
Im finding it easier to use it more, every time I get on it.
Give the best answerResy Invitation Link set
I recently had an resy invitation link sent to me and I clicked it to add myself to the invitation.
The issue is I donβt see it on my upcoming reservations in Resy. Does anyone have experience with this? Thanks in advance.
Getting a Refund
I'm reaching out for some guidance on a recent experience I had with a Resy reservation at 4Charles purchased Appointment Trader.
Upon arriving for my reservation, I was surprised to find that there was no record of the booking under the name provided in my AT purchase. I've already initiated a refund, but I haven't received any updates except the suggestion to check my purchase details and open a refund inquiry.
If anyone has successfully navigated a similar situation and could share their insights, I would greatly appreciate it. Thanks in advance.