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Ampéli London Reviews from The Last Year
Colorful and delicious
The food is delicious to the eye and tongue, with various combinations that make the most of the flavors of the ingredients. The Greek seabass is baked until fluffy and goes perfectly with the olive oil. I love Greek food, so I go to Greek restaurants in Japan, but here you can enjoy food that has been evolved with a unique sensibility. If you like Southern European food, you should definitely go. Highly recommended! At first, I was shown to a narrow seat by the entrance, but when I asked the boss-like woman, she changed to a sofa seat, so I was able to enjoy the food and wine at my leisure.
Not the usual London Greek fare, but good if you don't mind the prices
Not your usual Greek restaurant menu, but interesting and enjoyable. However, I'm not sure that the novelty value justifies paying the high prices.
30 % hidden costs
the food is good but not served hot. VAT is not included in the price on the menu, they don't say what % the service charge is and then then add £1.oo charity donation, without asking you. So you end up paying about 30% more then expected
Worst service ever!
Normally I do not write the bad reviews, mostly I do not write them at all, but OMG the service what we have received today was actually shocking. Do not get me wrong as last 10 years I spent in hospitality industry in very busy environment, also in management roles and 5* properties and I know exactly how hard and tricky the business can be, but that is not enough to explain the service we had received today. If you do not like your job - simply just don’t do it! Since we walked in we had a feeling of being very unwelcome and they lady who served us made us feel very uncomfortable. I think she might be in kinda manager role as on the bill appeared as Bar Manager Fran and wasn’t dressed as the rest of the staff - which made this even worse to receive this kind of service from the person which is above others. Anyway we have been refused to get her name. Literally she threw the glasses and water on our table and never came back to us to check if the food was ok - one piece of chicken was actually undercooked but didn’t want to ruin rest of my evening by complaining about such a stupid thing. But this definitely NOT what you would expect from Michelin restaurant. The other person which we complained to about the service also dressed differently said that only what he can do is to apologise - very enough. But just to make it clear we did not complaint about the Tabasco. Our complaint was about the service we had received, as we have heard you talking that the complaint was because of not having Tabasco. That’s absolutely not true. Whole experience lead us to asked first time to remove the service charge from the bill. Definitely I would not recommend this place at all and will not return.
Good food, questionable service
The three stars are not for the food which was largely excellent (the roasted yellow beetroot as main course was, however, unexceptional). There were several tables occupied outside, with two occupied inside (including us). There were two serving staff on and they seemed to be responding without clear thought, and it felt a bit chaotic. Thus a "snack" to eat whist we were choosing arrived after 15 minutes, whilst a "special starter" arrived after the main courses had been served! "Oh, you wanted as a starter" the waiter remarked (er, yes - this is not a 'small plates' restaurant - starters are listed as "starters", mains as "mains"). The wine list is interesting and entirely Greek