If I could give a zero star review I would. - Andiamo Steakhouse Las Vegas - Buy Reservations
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Ranked #20 in Las Vegas's Best Restaurants.
🤮 1/5 - If I could give a zero star review I would.
By 👻 @Tracy S., 03/14/2022 3:00 am
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It was my Birthday this past Friday and we spent 4 nights with 8 friends. I researched where to have my birthday dinner at a nice place with top notch service, amazing food, and decided on Andiamo. What a mistake that was! Where do I even begin?! First, I was contacted by phone earlier in the day prior to our 7 pm reservation by the hostess to confirm our reservation and that we were celebrating birthdays. She was very nice and assured us that our evening would be amazing. When we arrived our table was not quite ready, no big deal. We were seated about 10 minutes later at the worst table in the place. I was wedged up against a wall with a round table! The bar is very small and can not accommodate very many at a time. So we get seated and John is our assigned server. That's when it all goes bad. Took forever to get our drink order. Forever to get our drinks. We then were pressured to order our dinner, drinks were never refilled. The attitude that John had whenever someone asked for something was so strong. Such a rude server! The food was less than satisfactory and actually quite disappointing in several aspects. None of our appetizers for the table to share came together and one never came at all. A couple of the side dishes that were to accompany the steaks never were served. Then the dessert tray was brought out and no birthday singing or special dessert was brought as promised earlier, However, the party of 10 next to us were celebrated the way it was supposed to be! We were rushed constantly and then the bill was set down next to ME, the birthday girl!! I was seriously baffled! So I began looking at the check and see all of the items that we never got were on the bill. Had we enjoyed an amazing dinner and been taken care of well we never would have mentioned a word. We paid our bill and I was almost in tears-- I just wanted to leave. Our friends were also highly disappointed in the experience and felt the same, we couldn't get out of there quick enough. We decided to wait to speak to the restaurant until after we came home from our trip so that we could enjoy the rest without causing any scenes and making the situation any worse. So, today I called and spoke with the manager, Mystery. She was somewhat apologetic and said the only way she would have been able to do anything is if we had pulled her aside that night. So in other words, sorry your $800 dinner sucked but if you come back again I can maybe comp some appetizers and a drink. Bottom line. We will NEVER be back to Andiamo and I recommend staying far away from this place if you want good service or good food! There are way too many options in Las Vegas to ever have this kind of experience.
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