REVIEW AND INFO ABOUT THINGS HAPPENED SATURDAY JUNE 5TH - Balan's Miami - Buy Reservations
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🤮 1/5 - REVIEW AND INFO ABOUT THINGS HAPPENED SATURDAY JUNE 5TH
By 👻 @Marco D, 06/06/2021 3:00 am
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NO again,because tables are reserved.I think after that the waiter start getting upset and i decide to order another round of drink.I Got my wines and in 5 minutes the waiter came back at the table and say us we have to leave because the ALLOW TIME FHello my name is Marco,i am writing this email for having information about the bad service i received saturday evening on your location in brickell.i came there around 9.00 pm with a friend,(was a special event for me) we request to sit at a table only for a drinks,we approach the host station,where a hostess start requesting info about us(name and phone number) the place was not full.and the waiters are strolling around like nothing to do.Anyway we have a table right in front a host station,noisy,loud and a bunch of persons walk around us.we ordered 2 glasses of wine and was kinda ok for a minutes,then the music start get louder,and i request politely at my waiter if we can move in another table more quiet.He said me NO because the tables are reserved(was already more than 20 minutes we was sit on that table).We decide to accept the BAD RESPONSE and try to enjoy to good moment(WAS A SPECIAL EVENT FOR ME). In a couple of minutes another person showed up at the table and request us if we want more wine,we decline because we stil have to finish the drinks.After probably 10 minutes our waiter came back and ask if we want some more wine,i request again for having another table because of noise,and he saidOR DRINKS IS 45 MINUTES,he gave us the ticket and was around 75 dollars.Whaaaaaattttt? I called the manager and ask why is so expensive 4 glasses of wine. He said me is the regular price for wines over there,also i ask the reason why i have to leave the restaurant after 45 minutes(WAS A SPECIAL EVENT FOR ME). He repeat me the policy of restaurant is 45 minutes allow for drink(NOBODY MENTION ME THAT IN THE MOMENT I CAME OVER THERE).One of my complaint is also to understand why the waiter NEVER ASK ME FOR ID(he don't know me of course) If me or my friend was underage what's happen?anyway after i complained about all the bad experience i had over there(WAS A SPECIAL EVENT FOR ME) i decide to remove the gratuity included and the manager politely gave me a discount. i paid 46.44 dollars for 4 glasses of wine,mess up evening and ruined MY SPECIAL EVENT THANK YOU BALAN'S BAR AND BRASSERIE i want not come back over there,the worst place to spend a evening FOR A SPECIAL EVENT
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