Wow, where do I begin?! This place used to be amazing! Not - Bern's Steak House Tampa - Buy Reservations
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🤢 2/5 - Wow, where do I begin?! This place used to be amazing! Not
By 👻 @Falon D., 08/05/2022 3:00 am
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Wow, where do I begin?! This place used to be amazing! Not only the food but the experience, the mannerisms of the waiters, and just the way things we're done. Last night my family and I took my girlfriend there for the first time, we RAVED about this place and we were so disappointed! Our waiter had a runny nose and kept sniffling in our ears. We even saw it drop from his nose while serving our food. The huffing and puffing from him was amazing like we were annoying him. The food isn't what it used to be. They got a new chef and he changed EVERYTHING! The menu is smaller, the food we raved about and part of the experience is gone. The dessert room too! The waitress we had was soooo unprofessional. We had problems with drinks downstairs in the dining room and issues with food in the dessert room. We even complained and you would think they would be like "I'm sorry about that" but no instead the manager said okay and walked away. My grandma wasn't a fan of her dessert and the waitress goes "oh she really didn't like it?" Laughs and still charges us. I'm truly disappointed and not satisfied at all. Two years ago I'd give this five stars but y'all really went to the bottom of my list and I hate saying that. I miss the old experience. I don't see us coming back for a while and that's a shame. For the price we pay the experience could've been better.
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