I don't normally write reviews about restaurants but - Bluefins Sushi & Sake Bar Chatham - Buy Reservations
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🤮 1/5 - I don't normally write reviews about restaurants but
By 👻 @Holland B., 09/18/2022 3:00 am
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I don't normally write reviews about restaurants but Bluefin's was exceptionally bad tonight. First, they sent us a text to come to our table immediately 25 minutes before our reservation. We rushed out the door to try not to lose our table before our reservation time even came. When we arrived, the hostess was aggressive and made faces while she looked for our reservation on the iPad. We were 3 minutes early for our reservation... She made us feel like they had given away our table but her manager corrected her and found our name on the reservation list. When we got to our table we ordered the tempura oysters which got brought to the wrong table before making it to ours. They were okay but not worth the price. Then they brought our sushi to the wrong table. When our sushi finally made it to our table, I found a small piece of hair on the side of my plate. I brushed it off and started eating but midway through my dinner, I realized it was not just a small hair but a very long hair that had been rolled into my sushi and cut several times because each piece of sushi had bits of hair sticking out. I very politely called a waitress over and she took the food back without apology or telling me if they were going to remake my food. No manager came over to apologize or notify me about my food (which is what happens when a mistake is made in the restaurant that I work at). When a mistake is made in the kitchen and two customers have to eat at different times, ruining their meal together, the least a restaurant can do is apologize for their mistake. My boyfriend and I both work at very nice restaurants and we were shocked to see how we were treated at this place. Maybe it's because we're young and maybe we don't look like we're going to spend a lot but the service was absolutely appalling. We will not be returning again and will be going to Ten Yen from now on instead.
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