AppointmentTrader FAQ - Bourbon Steak Orange County Dana Point - Buy Reservations
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Bourbon Steak Orange County Dana Point Reviews from The Last Year
We celebrated a birthday here on Saturday and the food was
We celebrated a birthday here on Saturday and the food was excellent. The steaks were cooked perfectly and were flavorful and tender. The sides were also delicious! The appetizer, shrimp cocktail, was nicely presented and very good. The service however was poor. We waited more than 45 minutes for our drinks. During this time we ordered appetizers and they arrived fairly soon. We brought a special bottle of wine to celebrate and it was taken from the table to open and aerate but not returned until we asked twice that it be placed on the table. Over an hour later. Odd. We told the server we wanted a leisurely meal but we felt rushed as we were asked for our entree order more than 4 times while we waited for our cocktails. We found this rude and very disappointing. Last, the noise level was so extreme that we had to yell at each other throughout dinner (even sitting in a booth) and that was exhausting. We have excellent hearing....they brought a tiny ice cream cone as a complimentary dessert for our daughter celebrating her birthday. Overall, the food was outstanding but the service was a fail. We've been here many times and love the restaurant but the service is uneven and based on which server you get. We expect better service at this high price point.
We stayed at the Waldorf Astoria Monarch Beach and made
We stayed at the Waldorf Astoria Monarch Beach and made reservations at Bourbon Steak for Saturday night. First off, the trio of complimentary fries were delicious - our favorite was the Parmesan fries with truffle dip. They offered bread service which was also delicious, and they have gluten free rolls which were fresh out of the oven served with their truffle butter. The gluten free rolls were incredible! We ordered the BLT Wedge to start which was great. They were out of the Mishima Reserve Delmonico Ribeye, so my husband ordered the Prime Delmonico Ribeye which was ok. I ordered the scallops which were small but very tasty. We ordered the crispy brussels which were delicious (!!!) and the baked fingerling potatoes which were ok. For dessert, we had the chocolate soufflé which was gluten free and amazing (!!!!!!) and the basque cheesecake which was rich but also delicious. Their coffee (French press) was great! We enjoyed it so much that we decided to go back the next night. We didn't have a reservation, so we just sat at the bar. The bartender, Tom, was awesome! I ordered the Bee's Knees which was perfect! We re-ordered the BLT salad, crispy brussels, and desserts because they were all so delicious. Overall, we had a great experience both nights and will definitely be back! Highly recommend if you are in the area and especially if you are staying at the hotel!
Really bomb steak.
Was delicious. Would definitely go back and get more dinner next time to go.
The menu has a bit of an Asian flair which was refreshing
The menu has a bit of an Asian flair which was refreshing and different from the location in LA. Good service and good ambiance. We enjoyed our dinner and will return.
Amazing food, service, and atmosphere! Complimentary food
Amazing food, service, and atmosphere! Complimentary food items and delicious steak. Absolutely will return
We had a perfect dinner last night! Subperb service team
We had a perfect dinner last night! Subperb service team along with excellent food & wine, with a beautiful ocean view sunset, cozy blankets and warm fire torches. What more can you ask for? We absolutely love this place~our fav Thank you so much to all of those who waited on us last night at Bourbon at Monarch Beach! You're the Best
Bourbon Steak is focused on superior and attentive service,
Bourbon Steak is focused on superior and attentive service, and the food quality is exceptional. Nothing more to say, everyone needs to find out for at least one visit!! (It's very pricey!!!)
Hands down best steakhouse I've ever been to.
The rolls with the infused truffle butter, the steak of any kind, best meal ever. One of my families favorite restaurants.
The most beautiful place to go to the celebrate an occasion.
Started with Complementary champagne.. The staff was so courteous, kind and attentive. Multiple staff members came by the table to express there congratulations, beautiful touch. The view was fantastic, definetly something to write home about. The fry appetizer with dipping sauce was delicious. I don't even eat beef but enjoyed the butter texture of the wagyu beef. The bass was prepared well and I loved the Brussel sprouts, unfortunately not a fan of the mac and cheese. The warm salty topped butter truffle roll was perfect, I wish I had a second but thats me being greedy. My husband ordered a special cocktail where we recieved a history lesson with a table-side cart. When the sun set and it started to cool outside, we were offered blankets ( they thought of everything ) . Will come back when we are in the area. We should make this an annual experience.
Food here is just amazing but the experience and the
Food here is just amazing but the experience and the friendly staff made it that much more amazing! They even gave us a table we wanted vs. the table we didn't. To start, the french fries and dipping sauces were good, however, the rolls with truffle butter were theeeeee best I have ever had! I could of had 10. The table side old fashion was good but not worth the $60 price tag. The wedge salad was so good and a very large portion. The king crab oscar w/ shrimp, miso black cod, as well as filet mignon was just melt in your mouth goodness. I would definitely come back again!
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AppointmentTrader FAQ
Questions and Answers around the platform.
43,099 People following
862 Questions
564 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
What happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, there’s no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentine’s Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I can’t pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I can’t seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the “buy it now” feature?
Give the best answerPURCHASED RES CANCELED - RECOURSE
A reservation I purchased was canceled and I was not notified by anyone. I called the restaurant to confirm and they told me it had been canceled. What is the recourse for this?
Give the best answerRefund deposit.
I am trying to get my deposit back to my card. The FAQ answer doesn’t help as it is nearly impossible to understand. Can anyone tell me how to refund my deposit back to my credit card???
Give the best answertruly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
truly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
Give the best answerRelease a bid
How do I release a bid from my deposit account? It says I've got those "stuck" funds but I don't know how to get to it
Give the best answerHow to cancel
How do I cancel this app and stop all emails?
Give the best answerWebsite stole my $
Fill occurred outside requested times; Refund not received; it's been several weeks; support is unresponsive.
Give the best answerHow do I reach staff?
Hello, I've made two staff requests with a important question and both times it closes out (within 24 hours) because they didn't respond. How can I reach someone.
Give the best answerEdit
I accidentally forgot to include that a credit is included in my reservation and need to edit it
Give the best answerAdding $ to Account
What is the easiest way to add $ to my balance?
Give the best answerIs everyone enjoying appointment trader?
Im finding it easier to use it more, every time I get on it.
Give the best answerResy Invitation Link set
I recently had an resy invitation link sent to me and I clicked it to add myself to the invitation.
The issue is I don’t see it on my upcoming reservations in Resy. Does anyone have experience with this? Thanks in advance.
Getting a Refund
I'm reaching out for some guidance on a recent experience I had with a Resy reservation at 4Charles purchased Appointment Trader.
Upon arriving for my reservation, I was surprised to find that there was no record of the booking under the name provided in my AT purchase. I've already initiated a refund, but I haven't received any updates except the suggestion to check my purchase details and open a refund inquiry.
If anyone has successfully navigated a similar situation and could share their insights, I would greatly appreciate it. Thanks in advance.