Service and food have definitely gone down hill from the - BOURBON STEAK Washington - Buy Reservations
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🤢 2/5 - Service and food have definitely gone down hill from the
By 👻 @Trina D., 12/20/2022 3:00 am
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Service and food have definitely gone down hill from the first time I visited. Took my 2 year old daughter here to celebrate her birthday this past weekend and I guess covid took a toll on this establishment as well. The restaurant still had the same vibe but the quality of food and service definitely took a hit. I was so excited to celebrate my daughter's birthday and this was such a disappointment. We were seated in an area that was close to a door that kept getting opened and closed. Like seriously did they read my note that it was a 2 year old we were there for and to sit us that close to the door when it was like 30 degrees out. Then we get our meals and my husband's ribeye tasted burnt and the mac and cheese wasn't even as great as it was 2 years ago. The only thing my daughter loved was the fries and the aioli which we asked could we have more of to go. The waiter said he would put some in the bag for us. We were ready to go and they came to get our plates to pack our food to go. It was the longest wait for them to bring us the bill. We were literally just sitting there. The entire time we weren't asked if we wanted refills on our drinks or anything. We get home and the next day we check our to go bag and we didn't have the aioli for my daughter or the creamed spinach that we hardly touched. Like seriously!! How do you not pack up all the food we ordered? Seriously one of the worst experiences ever! Will not be returning!!!
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