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🤢 2/5 - Disappointing food, awful service
By 👻 @Vivek, 12/09/2021 3:00 am
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My partner and I were really excited for our meal here, given the tsunami of hype and how difficult it is to get a table. The prices mean it's something of a special occasion if you aren't high earners. We left incredibly disappointed for a number of reasons. In short, mediocre food and rude service. If you've had good pasta before and are looking for something of that standard, this is not the place for you. More:
1. Ignoring the price, the food was a mixture of good and average. Taking the price into account, it was dreadful. I suspect Carbone has a superficial notion of what "fancy" pasta should look like, but lacks the expertise or incentives to really execute it. Granted, the bread+mozzarella and vodka rigatoni were great, if not exactly the hardest dishes to execute, but we found our other starter, the eggplant and zucchini scapece, really acidic with little balance. Why so much vinegar?! The worst was the $42 lobster ravioli. The ravioli parcels had a texture recalling the experience of eating liquorice, and the lobster filling was fishy and similarly chewy. The sauce was reasonably good but that's because butter tastes nice.
2. On mentioning (really, really politely!) that the ravioli was disappointing, our waiter ignored the feedback, walked back into the kitchen and got our bill. We were both really surprised. I don't know if this is their general standard of service or if it's because we're a young couple, but either way I think restaurants ought to treat polite customers respectfully.
3. There were tons of free tables. We think the restaurant is falsely advertising how heavily booked it is in order to inflate the hype bubble that is clearly maintaining its popularity. It works though - we bought it!
Absolutely avoid. This is a restaurant riding a wave of reputation that I think it no longer deserves.
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