AppointmentTrader FAQ - Casa Maria Tulum - Buy Reservations
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Casa Maria Tulum Reviews from The Last Year
Great time
Great food, great ambience. Live music at night, which was amazing. Carlos was great as a server. Would definitely recommend
Best Dinner in Tulum
The food here was to die for! My boyfriend and I shared the shrimp ceviche then got chipotle shrimp tacos and the picanha. The food was top tier and so were the views. Sitting right on the beach with our feet in the sand under palm trees was the ultimate treat. 1000% best dinner we had in Tulum. EMMANUEL and DANIER were very attentive and assisted us with anything we needed. We learned so much talking to EMMANUEL, he was so hospitable. We go here again if we go back to Tulum.
Great restaurant to have at our hotel.
Every dish we had there (we ate several times) was perfectly curated and you could tell every dish was built with intention. Very happy to have had this place to eat during our stay. Hector and Emmanuel are great servers (everyone is friendly) and Chef Enrique always puts out the best.
Best staff, food and views on the beach!
The restaurant is very nice! Emmanuel and others were all very courteous, respectful and genuinely nice people. I'm glad I chose to stay here at Diamante K with Casa Maria as the restaurant. The food was all delicious ,tasty and well plated. Emmanuel was super nice and attentive and personable as he speaks, I believe, 5 languages! My future visits to Tulum will definitely be here at Diamante K and Casa Maria! :o]
Top notch service, location, and food
I feel so blessed to have found this Diamante! A little piece of paradise on earth. Away from the crowds, quiet and peaceful and the service is top notch! Shout out to Carlos for making each ocassion special and taking care of small details that count! The attention to detail is noticed. The staff work very hard to keep the grounds naturally beautiful and relaxing. Casa Maria and Diamante K are a must on your stay in Tulum.
Highly recommend
Fantastic! Ringo, Hector, and Mariela were so warm, welcoming, and very professional! The cocktails were good and also the michelada.
Amazing view and good food
The view is exceptional, quiet if you want a meal with a very relaxed atmosphere, the dishes are very delicious and Emmanuel's service was very attentive at all times.
Not a fan had the stuffed pepper with shrimp and the beans
Not a fan had the stuffed pepper with shrimp and the beans and rice not very good and here's the issue is that they had artisanal beers on the menu they told they where out of them but they had one and I said that is fine and ordered it and the price came in at 195 pesos versus on the other artisanal beers where at 140 so be aware it seems the waiters are shafting me. Be aware this was April 29 if you want to check it out
Amazing service ♥️
Amazing service and great staff! Hector & Emmanuel was on top of everything all the time 🤩 always happy to help us with whatever we needed. The location is absolutely amazing too♥️
Incredible service, music and food!
The service was incredible! From being greeted at the door to Jhony looking after our table. Incredible Mezcal margaritas, empanadas and tacos. The chicken mole is by far the best I have ever had. The live music was beautiful and a wonderful touch. We will definitely be back! 10/10
Whenever I go somewhere tropical.
.. seafood and fresh fruits are a must! So I stumbled upon casa Maria thinking I was heading to a restaurant ... but it wasn't. It was a whole private mini resort. Even though my friend and I weren't guests there we were still given a warm greeting and top tier service. The resort had a natural vibe to it with myan ornamentation . I had a delightful piña colada with fried fish. That fried fish took me two days to eat, but shockingly it was served with a mere half cup of rice. I will never forget my waiter.. he was so kind to fetch us some coconuts and he even dissected it for us after. Do visit
We had dinner their 21Jan.
We needed to have reactions in order for the military to let us have access to the road to get there. The service was wonderful. The ambiance romantic, on the beach, dimly lit. The craft cocktails were great. We ordered the shrimp dumplings, avocado salad, lobster with garlic mojo, and the Baja fish tacos. The shrimp dumplings were tasty but the sauces was a bit off. The avocado salad was yummy but a bit salty from the green olives and cheese. But really it was the best thing. The lobster was disappointing. It was over marinated which either denatured the protein and then overcooked. It gasket like teriyaki chicken. What a waste of $80. The tacos were ok. Nothing special. A tiny bit bland. We had the snickers for dessert and it did the trick for a sweet tooth. Beautiful place so we don't regret it
Getting here was a bit scary at first.
It was dark and we came down a long stretch of road with lots of construction and armed guards. It's inside the Tulum national park. Besides that mini adventure to get here, the walk up is beautiful sandy jungle that the restaurant is giving total Tulum vibes. Live music, not too loud. The food was amazing. I had grilled Octopus that was perfect, my friend had shrimp fajitas that she enjoyed and our cocktails were delicious. Our service was great from start to finish. They were super attentive and there were multiple people helping us. Overall it was an amazing experience.
We came here for breakfast and had a wonderful time!
We came here for breakfast and had a wonderful time! Situated right on the beach with both indoor and outdoor seating available. We had some brunch classics including the huevos rancheros and the açaí bowl. Both were made perfectly and were a great start to our day. The açaí bowl had some really tasty salted peanut butter which was a fun surprise. The view of the beach was amazing and our server was knowledgeable and friendly.
First night in Tulum and had an amazing dinner here, we sat
First night in Tulum and had an amazing dinner here, we sat outside by the water. Jhony was a great server and answered all our questions about the menu since there are lots of good choices and we needed help narrowing down. I didn't take a picture of the seafood casserole but it was so good (not at all like a casserole you think of in the US). It's seafood in a buttery wine sauce, highly recommended. Hopefully we have time to come back for another meal!
Great place to relax, order food and drinks, lovely view of
Great place to relax, order food and drinks, lovely view of the sea, excellent service. We tried the fried calamari, beef fajitas, seafood cazuela (spicy), and the tampiqueña. Everything including drinks was exquisite. They have free parking in the front. 100% recommended!
Tulum's Best Restaurants that are most frequently booked by customers of Casa Maria Tulum
AppointmentTrader FAQ
Questions and Answers around the platform.
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983 Questions
678 Answers |
Ask a question about AT |
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
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LOL. Thank you The New Yorker.
Appointment |
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
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Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
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Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
POLO BAR NYC CONNECT
Hello, looking for someone who has direct connection to reservation at polo bar. Have a huge meeting with big investors for a multi-mill project in Europe and they are coming to NYC and want to been taken to somewhere glamorous. Can anyone lend a hand?
Give the best answerMoney gone
I made two buy listings earlier this morning and then discarded both of them as no longer needed. My refund now disappeared in my account, and I can no longer transfer them back into my bank account. I’ve also made another buy order, and now the system is telling me “Bad Balance Combination”. Called my bank to stop all transaction going to this Pheonix Labs and reported as scam
Give the best answerBeen a week and my reservation hasn’t been transferred
Paid the $25 transfer fee and have no correspondence or indication of transfer for 5 days. Any way to expedite or confirm?
Give the best answerPayout time
I just cased out some money yesterday and was quoted payout by 6/19 then today cashed out again and was quoted 6/22 for today’s cashout. Why would it take 8 days to get paid?
Give the best answerUnsold listings bug?
Idk if this is related to the unsold listing % rule but I have listed 6 reservations and sold 5 of them and my unsold listing percentage is ~45%. For some reason the unsold listings have not been converted into sold ones. Does this happen only after the payment is released following the booking or is it an issue that needs to be addressed?
Give the best answerCote reservation
Hi all! I have a res for Cote Saturday night for only $45. Buy it while you can!! I’ll have to cancel it soon
Give the best answerIs Appointment Trader is legit ??
I have 1.3k in my balance but I can do nothing with it because my positve sales is 73%.
I can't list new reservation so I can't grow this rate so I am blocked. The support doesn't answer, I wonder if this platform is not a scam
Last chance for an appointment at Novikov Asian THIS SATURDAY!
8:15pm for two people.
Give the best answerAppointment Transfer
We purchased a reservation for tonight weeks ago and also requested a name transfer. The transfer was never confirmed so we canceled the request today and submitted another. How can we make sure it is transferred?
Give the best answerIs there an easy way to go to the discussion for a buyer's bid?
When I see a buyer's bid, I want to ask the buyer a question. Is there an easy way to go to the discussion for this bid and ask there?
Give the best answerHonest review of AT and advice to new joiners
Forget trying to snipe reservations online by waking up early and booking top restaurants at Carbone or Tatiana or Cote or 4Charles. After 2.5 months of booking reservations by setting up alarms, waking up early to sell appointments. It’s very hard to cash out on this app. During cash out, you have to pay $5 fee +3% transactions fee and max payout per day is $150.
Advice to new users:
- do not mass book reservations
- fill bids only
- don’t try to book reservations online, you need connections and call the restaurant
After putting in about 40 hours of work, I’ve made about $750 sale on this platform but gotten paid $0. Take this with a grain of salt.
Fraud
I believe this site to be a fraud. I paid $158 to get a reservation. Now they want my SS # and other private details in order to supposedly repay me.
Give the best answerCan concierge update the phone number on my reservation?
I requested a name change and need a phone number updated too.
Give the best answerPayouts
Hello All,
I don’t know what else to do as I can’t transfer my cleared funds to my bank account. Customer support is close to non existing and not helpful. How can we keep selling here if we can’t withdraw what we have worked for. They say I have to wait 180 days. This is ridiculous!
Via Carota
Hi all! I have a reservation for Via Carota for tomorrow for 2 people at 4:45PM for only $10 if anyone is interested!!
Give the best answerPayout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answer