AVOID THIS PLACE. THEY MANIPULATED MY TIP! - Casa Tua Aspen - Buy Reservations
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🤮 1/5 - AVOID THIS PLACE. THEY MANIPULATED MY TIP!
By 👻 @A Y, 11/04/2022 3:00 am
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Long story short, this restaurant (or its particular staff members) changed my written tip amount to charge a higher total amount to your credit card company. I was at the restaurant week on 10/9/22 with a friend (Table 1/1, receipt stamp time 7:52pm - I have server name too). We arrived late that night in Aspen and wanted to dine near our hotel - without reservation, we got seated at a 2-person table near the entrance. We happily shared a few dishes and wine, and come late October I was fondly thinking back to the trip. THEN, I saw my card bill and realized they sneakily changed my tip amount. The original total bill, inclusive of the tip that I wrote down, was $273.11. The charge I saw on my bill was $283.14. I had a photo taken of my receipt at the time (with tip) and was doing a thorough read of the card bill to discover this, but it was small enough a tweak that I wouldn’t have noticed otherwise. Given they changed this ever so slightly that it’s not noticeable, I’m thinking there might be more unknowing victims. They didn’t even pick up the call when I called. It might be one waiting staff that went rogue – but if you must visit, I’d be very careful and keep photo proofs of your final receipts.
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