Not Worth The Trouble … - Catch Steak New York - Buy Reservations
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🤮 1/5 - Not Worth The Trouble …
By 👻 @melvino663, 01/17/2023 3:00 am
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On Saturday 14th June I made reservations to go to Catch Steak New York and I was appalled by the service. We had a booking for 9.15pm and when we arrived we were told the table wasn’t ready. We have never been before so were not told about a bar or offered to buy a drink we just stood by reception with several other customers who were told the same thing. After some time we were told to move into a bar area and informed that we would be called once the table was ready. Myself and my partner noticed 3 other couples who arrived after us were seated before and so asked again about our reservations. After waiting just under an hour we were seated and as it was now so late we just ordered mains. This did not arrive until 11pm nearly 2 hours after our reservation! No apologies were made which is such a shame as the food, atmosphere and our personal waitress were actually impressive but the service was ruined by our experience at the Front of House which ultimately effected the whole evening. I will not be going again and wouldn’t recommend as the food was not worth the terrible level of service.
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