Birthday flop - Char Steakhouse Red Bank - Buy Reservations
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😒 3/5 - Birthday flop
By 👻 @John V, 03/09/2020 3:00 am
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I had my fathers 75 birthday dinner with some of our family. This was the first time here and heard good things. We didn't notice if there was any parking for the restaurant since it was on a Sunday and we found street parking however we did notice other restaurants had valet parking. Our reservations we're for 5:30 when we arrived the place was mostly empty with a few people at the bar. My fist impression was the place was very chic and the space was very open at the bar you could see the second floor (I'm not sure if it was a party room or part of the regular restaurant). The bar drinks were delicious and it seemed that they had top shelf alcohol. They bar area had good music playing and it looked and felt like a club (very nice). Looking area the atmosphere was mixed I say from late twenties to a couple around sixty , so you had a diverse age group. Then I noticed three gentleman grab chairs and one was wearing a baseball hat and it was on backwards. I'm thinking this is supposed to be a fine dining restaurant, I guess not then I started to look around and noticed the attire from the patrons and it was a mix of t-shirts, plaid shirts and dress shirts. So moving on we sat at a round table with extension leafs since the table was square and head for extension leaves lift from underneath. This is where the fine dining experience want fell off the charts. As we are sitting at the table the silverware starts sliding off and falling on the floor at least five times before we started to eat we made light of it but it was quite annoying. So we ordered our food and it seemed as if they were pushing the alcohol a great deal which was somewhat annoying and the two things on the alcohol menu that we asked for they were out of stock on I'm not sure if the restaurant is starting to cut back but nonetheless we moved forward with the dinner we just ordered different items. When our appetizers came we realized how disruptive those table wings were going to be (they were sagging towards you) that's why the utensils were sliding off. With that said they place soup on the table but not in front of my father (75) but about twelve inch's away from him (it was place on the solid table (so this made it evident that they knew of this condition plus the gap was at least 1/2 inch). Now all of the plates were served and now we noticed the dishes are so far away. I was mortified that my father had a eat soup and the bowl was 12 inches away. My father placed his folded napkin down on the table to try to make up the difference and the waiter brought a place mat on top of the napkin AND still my father was unable to have his bowl in front of him to eat it was really unbelievable. I had to get up and complain to the manager, she was sorry and was willing to move us but you know the embarrassment to relocate food, drinks etc. to a different table so we just stayed there. It was sooooo annoying to eat when your dish is so far away, my brother had the juice from the steak leak off the dish and off the table onto his pants (I didn't want to beat a dead horse but just ridiculous). At the end they covered out two desserts which was appreciated (I don't want to make it seem as if I wanted a free dinner for the eight of us) so we were greatful. The food was very good all around but there's so many better restaurants to go to then to deal with nonsense like a cheap table and the owner/managers inability to address this problem. I would never go back to this restaurant!
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