Chili's Near food court, Al Manar Mall - Al Muntasir Rd - Al Uraibi - Ras al Khaimah رأس الخيمة Tripadvisor Reviews - Chili's Near food court, Al Manar Mall - Al Muntasir Rd - Al Uraibi - Ras al Khaimah رأس الخيمة - Buy Reservations
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Chili's Near food court, Al Manar Mall - Al Muntasir Rd - Al Uraibi - Ras al Khaimah رأس الخيمة Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
0 Replys |
Need attention to personnel hygiene and ensure proper serving temperature of food.
Visited for lunch at Manat Mall branch. Terrible service. The server had his nails grown that made me worried about hygiene of food handlers. After placing order, in about 5 minutes I was informed that one of the item that I ordered was not available and the restaurant wasn’t busy at all, had only 3 tables. The waiter leaned on table while taking my order (both times), may be this is their service style but I found it uncomfortable especially when they lean over coming way too close to you and he was wearing a very strong perfume that ruined by experience. While the serve leaned on my table to take order, another gentleman (May be a manager) was watching this from a distance and didn’t seem to be bothered with this. Anyhow, loosing one diner won’t make big difference to Chili’s. Please implement a proper behavioural etiquette so that you don’t annoy by leaning on their table especially when you are in confined space. When I received by sandwich the chicken was cold and fried against being mentioned as grilled on menu. When the manager came to talk to me, I saw his nails were grown too. If the manager is like that what shall we expect from others. However I must mention that the manager did offer me to cook another dish but I had lost my confidence in the place with ruined experience and I moved to another place to eat.
Be the first to ReplyGood place to dine
A good place to dine. The menu of Chili’s is always good. We visited the Hamra Mall branch , everything is good and tasty , only better work on service.
Be the first to ReplyDubaiFam: Chili's Located @ Hamra Mall RAK
This review is about Chili's Located @ Hamra Mall RAK. You can use the Mall free parking; the location is good, and the restaurant is clean and spacious enough to accommodate large groups. The food selections were very poor at this branch, as nothing was available with 7th choice selection, what a bummer!!! The service crew also were not ok at all, mostly Filipino and none available & 1 Egyptian cant talk much English, they were reminding the customers about the price instead of taking the order. I guess other Branches doing much better than this.
Be the first to ReplyA lovely place to dine, staff are highly professional and provides excellent customer service.
My family and I dined in Chilis Al Hamra Mall, RAK during the Eid and I would say that this restaurant really knows how to please its guests! We were served by Mr. Mahmoud Said Fathy and one Filipina lady. Mr Fathy made sure that our requirements were met and even exceeded! Whilst the Filipina lady made sure that my drink was just as I wanted, she patiently tried to make the iced tea just how I wanted it.
Mr. Mahmoud Fathy and his brother was even coming to check if all was alright or if we need anything else. I have had recent bad experience with service from other Arab service staff and I would say that Mr. Mahmoud Fathy and his brothers truly knows what REAL 5 STAR STANDARD CUSTOMER SERVICE IS ALL ABOUT. Being a hospitality management professional myself I would say that both brothers are an asset to this outlet. The staff are well trained and truly are professional and passionate with the job they do. Thanks to the 3 of them that made our dining experience quite pleasant. And to the management that trained its team to be great in customer service.
Lunch with chilis
Chili's is one of my favourite restaurants. The decorations are simple and relaxing . Good hygiene. There is a variety of drinks and food to choose from. The staffs were so friendly and so nice to us.
We tried their fajitas which was a mix of chicken , prawns and beef , with tortilla and rice was very nice touch. And we also had their salt and pepper beef steak which was soo good and topped with butter and garlic. The and the steak was on top of onion and pepper. Sided with garlic bread, mushroom sause and mashed potato.
I highly recommend this place to everyone a must go place . Overall , a place with relaxing atmosphere , good quality tasty food and drinks and friendly staffs . I am somewhat like a regular customer now. Soo in love with their food.
The worst restaurant with worst service ever
Chillis need to train thier staff on the importance of details, quality of food and ingredients. The restaurant at Al Hamra Mall serves meals not identical to menu. Will never visit chillis again and never recommend any to visit them. So bad. I am waiting someone from management in Dubai to call me to explain the ugly service we had.
Be the first to ReplyChilis Manar Mall RAK
If you like to be ignored when trying to order food and drinks, this is the place to go. Staff were not attentive, bottomless drinks certainly were bottomless as had to ask various times for refills. Even though the place was not busy, 3 tables including ours! Staff wanted to be anywhere else apart from there.
Be the first to ReplyWow
Stayed in a hotel nearby and fancied a change. Wow...this restaurant is fantastic!
Both service and food of great quality and well priced!
We had some nachos as a complimentary starter followed by two dishes of fajitas. The menu is extensive!
Seriously impressed! Loved it
DELICIOUS JAJITAS AT CHILI'S AL HAMRA
Very tasty and copious trio fajitas (prawns, beef and chicken)
Attentive and efficient service
A bit pricey though
Al Hamra mall Chillis
This is kind of our go to chain with the kids.
It’s good food, quick and always friendly service.
We had chicken crispers, fries and chocolate milkshake for the young one. Everything finished & it was a big portion for a child.
Honey chipotle chicken crispers with fries and corn on the cob. The sauce is just amazing, corn is so soft too. Everything hot and tasty.
Buffalo wings were amazing. Was told they would be spicy and they were... but so so nice.
Staff were extremely friendly.