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China Tang at The Dorchester London Reviews from The Last Year
Best chinese experience in London
Hospitality and quality of food is great. They will always make you to feel welcomed. Especially Lucian who helped with drinks and finding food i needed.
There is no comparison...simple.
Best Chinese restaurant in the city wonderful food with an amazing wine selection too... Service was impeccable as you would expect of the Dorchester. Food is some of the best I've eaten out in along time.
Massive deterioration in quality.
Massive deterioration in quality over the past few years. Squid overfried, plasticky sweet and sour chicken. Regrettably the reduction in quality of the food has also been matched by a massive reduction in the quality of the clientele and professionalism of the servers. Cannot recommend, especially at this price point.
Kind of good........
Many years ago the Chinese restaurant at the Dorchester was one of the top five in London. This successor opened 20 years ago and it could - should ? - do better. I was early and the boss chatted me up in a very friendly manner but then a somewhat patronizing maître d'h. took over. He was clearly unwilling to provide advice and we chose Peking duck to be on the safe side. It was good but nothing to write home about. In particular the first serving was almost cold. Most of the staff are from the Middle East or the indian subcontinent and not Chinese. Service is OK by English (declining) standards but again surprisingly average in a place like this. We skipped deserts because they were not explained but written on a plastic menu that look decidingly uninspiring. I asked for a glass of Mao Tai instead and had to explain three times what I meant to a puzzled waiter, but then the Mao Tai was the right stuff. Prices are as stiff as expected. I left with the impression of a place not worth its reputation. I doubt that I will be back.
The subterranean……
…location, deep under the Dorchester, helps create the impression of an opium-den style night club in old Shanghai, as do the warren of rooms, latticed screens and quietly subdued nooks and crannies. We were nooked and crannied at a large table for three on a recent Sunday evening and while busy, it was not so busy as to be neglectful and the efficient service was a delight. So many delicious dishes, too many to describe in detail, means that I can only mention highlights, which included some very clever and impressive dumplings containing a rich soup – how do they do that, I thought, as the hot soup squirted everywhere – and pre-wrapped Peking duck, a brilliant idea that saves the bother of picking up cucumber sticks and shreds of duck – less faff, more food. Surfacing to busy Park Lane was a bit of a disappointment when the go-downs of old Shanghai would have matched the evening well.
Surprisingly weak food
Surprisingly weak, particularly with the prestige and price point. Dim sum lunch on a Saturday - steamed dumplings very well constructed (large, tasty prawns in the dumplings/cheung fun for example). However delivered inexplicably lukewarm. Chicken satay very chewy/stale and not cooked on a charcoal grill - I’d say this was worse than a microwave satay pack. Egg fried rice tasted like it had been sitting on the cooker all day, very stale (and not the good kind of stale that comes from fried rice being cooked from day-old steamed rice). There was a strange mix between very friendly, competent staff and the opposite. Ambience is nice, but not all that special in London. Overall rather disappointing.
Chinese New Year at China Tang
I visited China Tang for Chinese New Year with my boyfriend to celebrate our anniversary and early Valentines. We were incredibly excited to visit China Tang at the Dorchester. The food was delicious and we enjoyed our meal. Our evening was tainted by the sommelier shouting ‘gay boy’ at my boyfriend when he was entering the toilet upon leaving the restaurant. We were shocked by this language and were confused why he would shout this as we found it offensive. Upon emailing both the hotel and China Tang regarding our disappointing experience, we were told we were mistaking this for ‘banter’ and that the comment was made in ‘jest’. I don’t believe shouting ‘gay boy’ at someone can be portrayed as jest, especially when inclusivity is so important in today’s society. We are very happy with waiters being friendly and welcoming, but do not see how that comment can relate to either of the two. On the basis of the response received, I will not be visiting China Tang or The Dorchester again.
Garbage served daily
The service was disappointing, especially when a rowdy group was seated nearby and served multiple rounds of shots, disrupting the atmosphere. Despite our discomfort, the staff failed to intervene, allowing the situation to escalate. Additionally, the food was served cold and lacked flavor. Regrettably, this experience falls far short of even a one-star rating.
Bad experience
We picked China Tang at the Dorchester to celebrate my husbands special 50th birthday with friends. The evening started out well and the food and service was really good, however, as we were about to leave we saw a mouse running around the floor. When you are going to dine at a venue like this with the prices that you pay it is the last thing you expect to see. It did ruin the experience and something should be done about it. When I complained to the staff they just ignored me.
Pretentious and unwelcoming
The welcome you’d receive at the prison camps China denies the existence of would be warmer than the truly shambolic offering here. The reception staff are rude, conceited, and unhelpful. Turning up for lunch was as though one has interpreted their day and one should think better of it.The food, whilst decent enough, does not make up for the service (for which there is a. 15% charge) nor ambience in the basement of the hotel. The accommodation of allergies was woeful and “well just have the vegetarian” is not acceptable. All in all this is to be avoided.
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Prepaid Reservation Fee
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By 👻 @CivilizedCard10, 07/06/2023 4:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
238k views
4 thumbs up
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2 Answers
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Don't like the Answer? Add another one. |
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Answer from 🥩 @FamousStation67 (07/06/2023 5:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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By 👻 @CivilizedCard10 (07/08/2023 2:03 pm)
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4 Thumbs Up|
By 🍑 @BraveCloth47 (07/07/2023 8:32 am)
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3 Thumbs Up|
By 🧿 @DefendableJump50 (08/20/2023 2:21 pm)
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1 Thumbs Up|
By 🥩 @FamousStation67 (07/11/2023 9:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 12:15 am)
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By 👻 @EarthyCook75 (11/05/2023 12:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 10:47 am)
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I agree to this!
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