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Chipotle Mexican Grill New York Yelp Reviews
Latest Reviews On Yelp
23 Reviews
0 Replys |
All right but stuff looks like very bored when you go there
All right but stuff looks like very bored when you go there to eat not nice atmosphere
Be the first to ReplyWorst chipotle in nyc.
Quality is absolutely terrible. Tried 2x and both times were equally disappointing. Not sure what they're doing at this location, but I'd recommend finding a different location for your next meal.
Be the first to ReplyMy second attempt to have lunch here, previous time the
My second attempt to have lunch here, previous time the place was packed nowhere to sit. This time I finally got a seat and the line wasn't to bad. This location is nonstop busy, so you should expect them to run out of ingredients the later the day is.I've been to other Chipotles, so today I decided to try their garlic steak bowl. The steak was actually cooked just fine and tasted great! I'd definitely get this over the plain steak.My only complaints are one; the soda machine was down, and two even though I ordered dine in, I had to ask for a cover and the server said to the other "they said dine in", bro, just hand over the cover. I want a cover in case I don't eat it all or don't want people in line spitting over my food.If you can, avoid coming here at noon -1 pm lunch time.This area is always busy and you can't get mad if they run out of ingredients.I think people's expectations are too high. This location is good. Nothing wrong with it, nothing to brag about either.Staff could be a bit more friendly. Average experience with no expectations here.
Be the first to ReplyA poorly bagged burrito bowl became really soggy & ended up
A poorly bagged burrito bowl became really soggy & ended up in the street when the bay ripped. That's a waste of $14 and time. A let-down.
Be the first to ReplyWhy do people work here if they're gonna be trash at their
Why do people work here if they're gonna be trash at their job?? Probably won't be eating here again would rather pay more money for real Mexican food lol these workers are the worst and so lazy at their job.
Be the first to Replychipotle needs to stop hiring random people off the street.
the service is absolutely pathetic.
Be the first to ReplyAbsolutely awful.
I feel bad throwing the employee under the bus, but the person that was making my burrito clearly seemed like she was new. She asked me 3x what kind of rice I wanted and even after the third time when I said brown she still gave me white rice. She tried rolling my burrito up several times before just basically smashing it. That being said, my issue really isn't with her, it's with this particular store. I waited five minutes at the cash register because nobody was there and nobody was coming out to cash customers out. I live one block away, needless to say, when I returned home my burrito was cold. While I was waiting to pay you could see a group of employees just hanging out around the back corner and then one employee came out but just clocked out and told the people that were working at the counter making food that he was done working while several people besides me were still waiting to pay. Clearly, not a very team oriented atmosphere or well managed store going on here.
Be the first to ReplyThe service was absolutely terrible.
I went with my sister and 2 twins under the age of 10. We ordered online to dine in and arrived at 9pm. The food was supposed to be ready at 9:10 but was ready closer to 9:25. They got every part of the order wrong, took 25 minutes to fix it, and then unapologetically rushed us out the door because they were closing. Every table was filthy, no one walked around with a rag to wipe them in the hour that I was there, and the trash bins were overflowing.
Be the first to ReplyThis is my local chipotle near my apartment and I go almost
This is my local chipotle near my apartment and I go almost every week, and considerably they are fully out of key ingredients with not enough staff to keep them replenished. Last night they were out of steak, regular chicken, corn, and guacamole at 8pm and were not planning to replace the guac for the rest of the night. Every time I order delivery something is incorrect or missing. This chipotle location needs to work!
Be the first to ReplyTHIS IS THE WORST CHIPOTLE EVER.
I waited 30 minutes after my given time for my mobile order and every time I was told another 5 minutes, 10 minutes, etc. it never came out. Turns out the idiot workers put my order in the bag of a customer with a different name. When I finally got back to my apartment to eat, the order was totally wrong and ice cold. I don't understand it, but somehow they mess up my order 50% of the time. It's really not that hard. All of the workers are also soooo rude. One lady in front of me asked "Can I pay?" and a worker turned around and goes "No." and continues to bag chips. Like ????? I refuse to ever go to this Chipotle again because I seriously do not have the patience anymore which sucks because its the only one near my building.
Be the first to ReplyLiterally ordered two of the exact same bowls.
Same exact thing. So both had no meat. Picked up the order and got home...Tell me how one had chicken and one had steak?? How do you mess up this bad?
Be the first to ReplyWorst chipotle on the face of the planet.
No ifs, ands, or buts about it. Always out of some key ingredient. At least one of the other key ingredients is not fresh. Inconsistent but always disappointing in a new way. Just the worst chipotle, bar none.
Be the first to ReplyJust one person working here.
... waiting for so long for my lunch, over 20 minutes
Be the first to ReplyAlways enjoy my meal this day was different Order online
Always enjoy my meal this day was different Order online and still had to wait I did not mind waiting a few minutes got my order it was iced cold seems it came straight out of the fridge too cold to eat bad experience I'll never to that location on Cross Bay Blvd again
Be the first to ReplyThis place is such a shit hole I'm not sure how a chain
This place is such a shit hole I'm not sure how a chain restaurant can operate this poorly. But this place really amazes me whoever runs this chipotle is incompetent.
Be the first to ReplyThis has to be the worst chipotle in the country.
There have been 3 occasion which I've gone, one where they refused to take my order in the middle of the day because for some reason they were only doing DoorDash orders, and the other two it took about 30 mins for preorders to be ready, without a single worker acknowledging you or many other customers waiting.
Be the first to ReplyI literally never write reviews but I am honestly shocked
I literally never write reviews but I am honestly shocked at the level of horrible service this place is giving to their customers. My food looks like someone only filled half the bowl or ate half the bowl. I know the delivery guy did not touch it because it was sealed. Now I see why this place has 2 stars. Wish I could give less then the one star I gave. Throwing it out, you should do the same with your employees.
Be the first to ReplyI've walked into this Chipotle location twice and both
I've walked into this Chipotle location twice and both times I left after a half hour wait without any food. The first time their cash register was broken. The second time they were out of multiple ingredients. The wait always takes forever even though the line doesn't appear particularly long. I love chipotle but this location is broken.
Be the first to ReplyI saw the poor reviews and thought to myself, "it can't be
I saw the poor reviews and thought to myself, "it can't be THAT bad" and then it was in fact, THAT bad. Worse actually. Their hours list they open at 10:45. I entered at 10:52 and the employees were just arriving. At 11 o'clock, I asked when they would start taking orders, as they had been open for 15 minutes. The man answered that they were behind and they needed another 10 minutes. Already late for the event I needed to get to, I asked why. Another employee, who had been working at the stove and ignoring my questions, turned around and snapped at me, "are you going to clock in and start working? I didn't think so." My tone had been calm, i was just asking questions that any customer would have. Here I am with my baby, just trying to order some food, having now waited for 20 minutes and THIS is how they act? When they were the ones who were going to be serving food 30 minutes after they opened? As I was leaving and told them that they had lost my business, he responded that he didn't care.Chipotle's food is average, we all know that. We are not expecting anything amazing from the food. But I think we should be able to expect decency from their employees. I was blown away at how I was treated here and absolutely dismissed. I was blown away that they were unable to serve food and the times listed on their website. I was going away by the whole experience and implore you not to give these people your business.
Be the first to ReplyGirl behind the counter was extremely rude.
Gave everyone in line attitude. Her mask was hanging off her face, nose exposed. Terrible location would not recommend it unless you want to be verbally accosted for asking for toppings on your bowl.
Be the first to ReplyLocation is very unorganized .
Staff is not very helpful Place. Not very clean On line ordering is not accurate
Be the first to ReplyOof, this is a frustrating and awful place to go to.
There's almost always a line up to the door and the staff is very incompetent. Total lack of urgency from the employees who just seem bewildered and confused even when there is no line. Oh, and they are always out of something. Not worth it. This is the absolute worst run restaurant/fast food place in the area.
Be the first to ReplyThis is the worst Chipotle i have ever been to.
Everyone is rude, entitled and act like you're not there. They never have anything stocked and their food tastes like absolute shit. 0/10 NEVER come here-Go to the 67th st location i swear.
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