Horrible - Cipriani 25 Broadway New York - Buy Reservations
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🤮 1/5 - Horrible
By 👻 @Ademi, 06/27/2020 3:00 am
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Everything that could possibly go wrong went wrong. We made a reservation for 10PM and had to wait 50 minutes till they got us a table! For a woman who is probably wearing high heels to a nice restaurant it’s a torture. The crowd is unfiltered, people could be wearing beach clothes. Also no one is social distancing and they were barely guests who wore masks when they were moving between the tables. I ordered a shrimp carpaccio, they brought me a meat carpaccio. In the end the check said “Branzino carpaccio”. And the only reason I ordered it was because they apparently ran out of hurrays. Then some random guy just took our extra chair where my purse was laying and dropped it. Then I ordered a branzino, it was average. My partner’s lamb chops were overcooked. Our vegetables weren’t even heated. Some people were turning on music on their phones, talking too loud. Too drunk also. Then one of the staff asked if we wanted desert and gave us a minute to think. Then we asked another waiter for ice cream to which he rudely responded “the kitchen is closed, no ice cream, finished”. Then they overcharged us with the Bellini making it 3 glasses when we ordered one. When we asked the waiter LITERALLY 6 times to take the card with the check he ignored us. Horrible experience just horrible. If you are willing to spend $300 on cold food and no customer service at all - that’s your place. It’s a ripoff paying just for the name. Really, this place needs some really really good organization as it is the most disorganized $$$$ restaurants I have ever been in my life. Nothing near would have happened at Marea, Joel-Robuchon, etc. Very very disappointed. I rated it “terrible” and trust it is T-E-R-R-I-B-L-E.
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