Rude and inexperienced staff! - Club Les Palmiers Ramatuelle - Buy Reservations
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🤢 2/5 - Rude and inexperienced staff!
By 👻 @Jorge E, 08/26/2021 3:00 am
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Concierge from The Paris made us a reservation for 2 sun beds and lunch at 1pm so we decided to have lunch first in the restaurants place and after going to the club area to have some drinks. The food and service at the restaurant was really good but when we finished our lunch we went to the club to take our sun beds and the host in charge said our reservation was cancelled because I didn’t come first to him and went straight to the restaurant. I told him i was there even 20mins before 1pm (my reservation time) and nobody told me that was the order pf the reservation but he didn’t care. I went back to the hostess to ask her what was going on and she said “yes, you should go first to the beach club” she never mentioned that and she knew i was there since 12:40pm. When i said to her that she never said that she answered to me “is it your first time in St Tropez?” This is funny because we come almost every year to St Tropez and never had a problem in any club but even if it’s first time people time in St Tropez hostess should never confront a client like that. What’s the point? She’s there to inform! Maybe it was her first time been hostess?? At the end we left the place because there wasn’t any managing in that place, security and staff just looking around the discussion and laughing. I feel sorry for the owners losing clients, no one is indispensable but no one likes to lose money because of rude or inexperienced staff in the entrance. Cheers!
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