Why three stars instead of four for a restaurant that has - Convivium Osteria - Buy Reservations
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😒 3/5 - Why three stars instead of four for a restaurant that has
By 👻 @Michelle L., 10/09/2021 3:00 am
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Why three stars instead of four for a restaurant that has so many good reviews? The answer is the service. I really would like to give 2 stars but the food was very good so 3 it will be. I had a reservation for six people and the table was ready for us. No problem. The interior of the restaurant is nice and perfect for a date night if that's what you're liooking for. Dim lights, soft music and beautifully decorated. Food was very good. No complaints. The service was unfriendly and a bit neglectful. After apps were cleared we waited 45 minutes for entrees. And my entree took ten minutes longer to come out. A friends app was forgotten about and came out 20 minutes after everyone else's. No one asked us if we would like more wine. We had to call over the server to ask. After a while the music was turned up and we had to ask for it to be lowered. No one asked us if we enjoyed our food. There were definitely people working the dining room but no one had interest in how we were doing. The head server was busy talking to some young women who came in to sit at the bar. We were on the pay no mind list. I would say go if you have three hours to spend on dinner and you like unobtrusive service.
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