Das loft is beautiful restaurant which provides a scenic - Das LOFT Wien - Buy Reservations
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🤮 1/5 - Das loft is beautiful restaurant which provides a scenic
By 👻 @Lindsey P., 11/27/2019 3:00 am
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Das loft is beautiful restaurant which provides a scenic view of Vienna! My friend and I were excited to visit based off a recommendation; however, the customer service was awful. We arrived at 13:00 on a Wednesday and there were about 5 people in the restaurant. When talking to the host, we had intended to have lunch. Once we sat, he continued to stare at us for the next 10 minutes. This made us extremely uncomfortable. We believe it may have been because we were not in business attire. When we decided we could not eat anything on the small menu (with 9 choices) due to allergies, we were asked by the host to move to the bar. I would understand this if the restaurant was busy; but, there was only one other table with customers and we already had our drinks. Once we moved, we did not receive any service until we asked for the check. I understand this is a nice/trendy restaurant, but customer service was one of the worst I have ever received. The only saving grace was our waiter in the restaurant, not the bar area, who answered all our questions and was very pleasant!
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