Unacceptable and unprofessional! - Desi Vega's Steakhouse New Orleans - Buy Reservations
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🤮 1/5 - Unacceptable and unprofessional!
By 👻 @DirkSt, 05/25/2022 3:00 am
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Unprofessional and unacceptable! In Europe and basically all over the world I like to go to excellent restaurants (Michelin one or two star restaurants) . So over time I have build up some “gastronomic experience “ Well this time my experience at Desi Vega was exceptionally unpleasant. I had this knifing negative experience only once before in my life and I am 50 now…..so let me tell you my gastronomic experience at Desi Vega! At our arrival we were seated immediately after preparing our table. Behind us was a large group ( 20-30 persons) eating. After 10 minutes another group of at least 30 persons joined them although there were no tables available to seat them. The whole space transformed in a very noisy bar with a lot of coming of going of guests. With more alcohol , more noise. I made a first remark to the waitress and she didn’t seem to alnowledge my remarks and non-verbally she showed a kind of disinterest. After 15 min a manager came to ask me if all was fine and I repeated my remark and asked him for a quieter table which he refused. Another 10 minutes later another manager (Diego) came ask me the same question????? I told him basically the same and very quickly he wanted to end the conversation by apologising about the situation. Diego walked away and at the same moment he showed to his colleague manager in a non-verbal way ( turning his eyes) his irritation and he clearly thought I was a very annoying guy from Europe make some problems about nothing. So another time I stepped to them and I explained them that his behaviour was unacceptable and unprofessional. Again there were dismissive. So my evening with my daughter was spoiled and this for more then 230$. I refused to tip and even then it seemed they were not understanding my refusal to tip as there were all standing together at the wellcome desk discussing my action . And by the way they have 3 managers for one restaurant???!!!!! I am impressed as they were completely useless. And oh I forgot they gave us a dessert as a gesture because of all the annoyance caused by the big group. Thank you Des Vega! Never ever again!
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