Get ready to wait for >1.5 hours for your table (on a Wednesday night) - Din Tai Fung Glendale - Buy Reservations
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😒 3/5 - Get ready to wait for >1.5 hours for your table (on a Wednesday night)
By 👻 @HeadOut3, 04/13/2022 3:00 am
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Visiting LA this week as brother lives in Glendale area, dinner here tonight (a Wednesday night) for our group of 4 (3 adults & teenage daughter); had our name placed ~6:20pm, was informed ~ 1 hour wait. We were seated at 8pm. We were not allowed to order drinks at bar or allowed to even sit at bar for drinks while waiting --only can order "until you are seated" was the explanation. Perhaps better communication or offer some seats while waiting. No benches or very limited (1-2 chairs) seating were available, not appropriate for those disabled, elderly or children. Almost 95% of those waiting for their seating stood against the wall or outside (no seats there either)--- seating in-house was packed, so why not provide seats to those waiting? Walked about the mall area for 1 hour and table was still not available. We had all our dim sum choices on their ticket picked out and ready for wait staff by the time we were seated & all arrived one by one. We were out of restaurant within 45 minutes. Dim sum served all day but according to my brother, the carts bearing food (typical of true dim sum) are only there early (not sure what time it ends), so the dim sum is off a menu. Food was decent but nothing really uniquely different or anything original (wanted chicken feet as our teenager wanted this but not on menu). Individual dumplings size was on the small side, for reference our dim sums have been few cities Las Vegas, San Francisco, Chicago, and Seattle. Bottom line: 1) Don't think the food was worth almost the 2 hour wait for limited dim sum on menu; and they were out of a few things already. 2) The 3 people at the check-in desk could have also been better with communicating & more organized to those waiting- suggest occasionally updating wait status- if have known sooner, could've gone elsewhere.
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