Very good food and menu but not amazing staff - Din Tai Fung London - Buy Reservations
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🙂 4/5 - Very good food and menu but not amazing staff
By 👻 @Ruby, 03/24/2022 3:00 am
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The food is amazing here and I loved that you could see the chefs making the food. Good atmoshphere. However, the staff aren't supper attentive which is disappointing because there is a 12.5% service charge. I had to ask for water three times fom three different members of staff. They did not regularly check in with customers. Also, although the food does come at different times, which we'd been warned, the wait was far too long for the main dishes. I had finished my main course long before my partner's had even arrived.
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