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Cancel a sale
By 👻 @InsightfulTeaching79, 06/12/2022 8:47 am
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A reservation of mine was sold, but I thought I cancelled the listing before it sold. I cancelled the reservation, so the person who bought it doesn't actually have one. How can I get in touch with someone who can help?
3 Answers
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Answer from 🥷🏻 @ColorfulRod45 (12/13/2022 9:54 am)
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Sorry open an old topic - just for people who might find this post:
In such a case, please go to Portfolio->Sales History and initiate a customer refund.
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Answer from 🥩 @FamousStation67 (06/12/2022 11:28 pm)
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I’ve inadvertently run into this. Email support ASAP and they will assist & refund the buyer too. Transaction fees won’t get refunded to the seller.
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Answer from 👻 @BoyishDrain16 (01/19/2023 11:27 am)
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You can initiate a refund if you find the sale in the dashboard.
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