Absolutely appalling experience. - Double Zero New York - Buy Reservations
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🤮 1/5 - Absolutely appalling experience.
By 👻 @Paco L., 01/03/2023 3:00 am
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We purchased money from their website to dine there on Xmas Eve. Servers and food were lovely btw. When bill came they said they had had problems with this before and we couldn't use the money purchased through their website! The waiter suggested we walk out on bill and that he would handle it. I asked to speak to a manager. Waited 35 minutes for that, while my wife and 3 year old boy waited in sub zero winter temps. Manager came in over a half hour later today, was rude, and said it wasn't his fault. I even showed him the link when he challenged me, and he then walked away rudely and said too bad and nothing he could do. So we had to charge it to my CC, I have useless money their website swindled us for, and on top of that another manager calls me to tell me he would fix this and apologized profusely and said he had had this issue before. But then no fix and they've ignored my messages. HORRIBLE. It's a scam. Do not dine here or any of their restaurants. Bring cash if you do and don't purchase or give them anything through their website.
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