We've been frequenting Smood for a few years now. - Dr Smood New York - Buy Reservations
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🤢 2/5 - We've been frequenting Smood for a few years now.
By 👻 @William M., 11/29/2022 3:00 am
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Lately, service sucks - I mean, worse than Starbucks and definitely worse than my local coffee shop - and they've gotten sloppy with preparation.Our two most recent visits have resulted in spending upwards of around $60 on 4 hawaj shakes and an avocado toast. None of these items were done properly. The avocado was sparse and slapped onto barely toasted spelt bread. The hawaj shakes were first given without whipped cream or toppings because they ran out (it was only noon...) and second time given without toppings. It was noticeable that the recipes were different each time - making me wonder if they were out of ingredients for the shakes themselves, too.This wouldn't have been so big a problem for me had I been told they're out of some things ahead of time. They had the chance to. I stood at the register for a good 4 minutes before the cashier took my order because she was talking about something presumably (from listening in as they communicated) unimportant with a co-worker. It's not like I was hiding or anything, I was wearing bright red and standing right next to the counter facing her.Tldr, Smood has lost it's magic. I was fine paying a ridiculous amount for hot chocolate and tumeric ginger lattes when they was served with care and tocotrienols. Sometimes it was a meal replacement with how full I felt afterwards - so I could justify it all. Now, it's just Starbucks with worse regulation and service. I never leave satiated. If there's not going to be many of the ingredients listed on the menu in the dishes and drinks you serve, you should just close up shop.
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