The WORST! Do NOT eat here - Ella Dining Room & Bar Sacramento - Buy Reservations
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🤮 1/5 - The WORST! Do NOT eat here
By 👻 @TJ D, 11/30/2023 3:00 am
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DINING: COLD, TASTELESS food, ALL of it: Wood-fired Beef Tenderloin, Duck Confit Potato Rosti, Crispy Sunchokes, everything. Our Tenderloin (ordered medium) was VERY rare. The REFIRE took LONGER than the original order to get, and by that time my wife was so hungry, she just ate it. She lost half her Sunchokes when it was taken away for the refire. Had to ask for water: it was served lukewarm. Had to call the server back again to ask for ice. Was glared at when I asked for salt (all the food was absolutely flavorless). ATMOSPHERE: Dirty, unwashed floor; Drapes, floor to ceiling, coverfing unfinished walls (possibly mid-construction?); Irregular, painted shutters over the middle of the ceiling; etc.. We were seated at a "cozy" table (were told this THREE times by the maitre d') - it was squeezed in, next to the cold windows (32 deg outside). Servers changed utensils after every "dish" served ("small plate", soup, entree, etc), but FAILED to check if the food served was fine, or if we wanted more water (we had to ask for more), etc. No real service except for the change of utensils. SUMMARY: Upon leaving, the manager asked us if our experience was good. I told him I always tip, but it was only 10% due to all the above. He acted surprised and said: "Well you should've told me!" He PERSONALLY delivered the under-done, refired tenderloin. For a customer to teach a manager the basics of running a restaurant: hire competant chefs; train your servers; clean and wash your floors; etc. is simply unreal. This was for my wife's birthday, $250.00 wasted when I wanted to treat her to an "upscale" dinner. To say I'm angry about this "dining experience" is an understament. A "4.5 to 4.6 star rating"? DEFINITELY not! If I could give it a zero, I would.
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