My GF and I made a reservation for a Saturday evening at - Emmett's New York - Buy Reservations
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🤢 2/5 - My GF and I made a reservation for a Saturday evening at
By 👻 @Bruce H., 01/30/2023 3:00 am
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My GF and I made a reservation for a Saturday evening at 7:15pm knowing we had a show to get to that was about a 6 minute walk away at 9pm. Went there hoping for a "Chicago food experience" of deep dish pizza and Chicago style hot dogs (we had visited Chicago during the summer and wanted to recreate a good memory of the visit). The actual restaurant is small inside... 6 two person tables, approx 8 spots at the counter (there is also a tent outside). We were seated promptly and given a bottle of tap water and a couple plastic tumblers. My GF decided on a mushroom and basil 10" deep dish, while I was going to have a couple Chicago dogs, figuring I would also help her with her pizza. "No hot dogs... we're all out" says the waiter... I was stunned! Really? REALLY?? You advertise yourself at a Chicago hot dog place and you don't have them? On a Saturday night?? I could understand if we walked in right before closing, but it was early evening. Well, guess I'll order a pizza for myself. So our order was 2- 10" deep dish pizzas. Then we sat... and sat... and sat... (the music was overly loud and often profanity laced... I am not a prude by any means, but hearing the lyrics spouting the word "f*ck" constantly while eating out isn't the experience I was looking for). Finally after approximately 45 mins my pizza arrives... not my GF's, just mine. After another 10-12 mins we flag down our server and ask about her pizza... "let me go check" he says". After about another 10 min wait he brings her pizza... no apology or explanation. Her mushroom and basil pizza had maybe 3 of 4 pieces of mushroom in it and the basil looked like it was fresh picked off the plant and scattered across the top uncooked... we both like raw basil in a Caprese salad, but in a pizza it's supposed to be cooked. It gave every appearance of something last minute... and we both believe they completely forgot about her order until we asked, at which point they threw it together in a rush. As for the food itself, it was pretty good... tasty tomato sauce and abundant cheese oozing everywhere. But the experience as a whole with the loud, profane music, a staple menu item you boast about being unavailable, l-o-n-g wait for food (45 mins for me, over an hour for her) and the impression that they forgot her order, left us with a very poor impression and we most likely wouldn't go back... there are many, many other restaurants in the area to choose from.
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