Overwhelming UNDER whelmed sadly - Farmhouse Inn Forestville - Trade Reservations
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😒 3/5 - Overwhelming UNDER whelmed sadly
By 👻 @Patricia C, 05/25/2022 3:00 am
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I tried to not be negative as I didn’t want it to taint my precious trip with my husband. I will list the several reasons why I am dissatisfied. One of main reasons besides location that I choose a reservation is to expect better than my own so that it’s worth going away from home. - bed was so hard ( I can’t believe that the mattress was that horrible) and as mentioned before the sheets were of extremely poor quality. Since the sheets don’t get changed to conserve water it’s even more challenging to have to sleep in poor quality. Also- I am not so sure that was a king size bed. We own king size and they are bigger than what we had in our room. Must be old mattress and frames since every time we moved the bed moved as well. - while a lovely idea to have heated floors the grout was dirty and felt I had to wear my flip flops so my feet didn’t touch the floor. - upon arrival I was asked to offer 30 extra dollars a day. Where we already tip above 25% it was insulting to be asking for more. While I understand covid and various reasons why perhaps 🤔 , I still found it insulting. I half expected to get a charge for each bag of luggage like you do on an airplane. Your room charge should be politely quite enough instead of asking for more. We of course added the 30% and then we tipped over 25% wherever we have gone. Perhaps the young girl who checked us in might learn how to ask for that in a less rude way? - upon check in I was then guided over to purchase your spa products. Couple of notes about this: I traveled all day to arrive and did feel awkward to have to then say no to that. - perhaps you can consider offering samples of all these products before expecting someone to buy them the minute they arrive. - the pool - I swam one day and have to say that it was nice area but it was cold, looked dirty but it’s just worn down. I live in a condo that has an outdoor pool that is heated to 86 degrees. I swim a mile a day and one of the reasons for your location was the pool so I could swim. While the weather was cooler last week I understand why perhaps but it’s just again another reason that the 4 different couples I know in my building not including friends and family that frequently visit the wine country would be difficult to recommend your Inn without knowing your changes were made or being honest with each person. Having travelled all over the world and consistently look for the best places to stay. We expect quality since we have been fortunate to have it in our daily lives. For the price I would say I was underwhelmed and deeply disappointed.
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