Staff didn’t know the menu and didn’t follow directions - Farmtable Kitchen + Spirits Las Vegas - Buy Reservations
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🤮 1/5 - Staff didn’t know the menu and didn’t follow directions
By 👻 @cymfao, 06/03/2021 3:00 am
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Ordered a hot chicken sandwich and specifically asked about what was on the sandwich. The waitress said what is on the menu is what’s on it. I told her perfect because I cannot have anything else on the sandwich, especially any sauces and she assured me nothing else would be on it. The sandwich came out with lots of other items that were not listed as well as a sauce that I would be allergic to. I explained the issue and she took the plate away and said she would get another one. She came back a minute later with the same sandwich but they took off the lettuce and tomato. I explained that I could of done that and that wouldn’t work so she again said she would get it remade.
Over 30 min passed and I still had not gotten my food, everyone else at the table had finished and we had a concert to go to so I just asked for the check and figured I would eat later. She came back with the check and my new sandwich (which was now made correctly) and said that the manager was nice and gave me a 10% discount on my sandwich for the issues. It was a $14 sandwich that took over an hour to get correct and they gave me a super generous discount of $1.40. So I paid $12.60 for a sandwich that I didn’t even have time to eat. Never again.
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