FOOD POISONING AND WRING FOOD - Fortune House Restaurant (carmarthen) - Buy Reservations
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Ranked #18 in Carmarthen's Best Restaurants.
🤮 1/5 - FOOD POISONING AND WRING FOOD
By 👻 @Sophie Greenslade, 12/05/2022 3:00 am
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I placed a order to this restaurant via telephone. I had to then wait over a hour in the restaurant due to my order not being ready. While I waited for my order, I witnessed 5 telephone calls regarding customers receiving missing items from their orders. I then asked to check my order before taking it , this meant checking there were the correct plastic containers in the bag..When I got home my partner started dishing food into bowls and I realised my daughters Special Chop Suey was infact sweet and sour chicken. I telephoned the restaurant straight away and they requested pictures of the container, which I did so . I then opened my container to find a special curry infact had 60% raw onions and a few pieces of chicken and 2 prawns. Our chips were pale and not cooked aswell. The reply after we sent the pictures was a laughing emoji ! The next day I was extremely unwell with food poisoning which 3 days later I am still extremely unwell. I had only eaten the Chinese meal that Saturday so the cause is obviously food from that restaurant. I am disgusted with the reply from this business as customer service and quality of food is not priority to them.. I will be taking this issue further to get this restaurant checked out regarding their Hygiene .
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