As members of the Caesars Rewards program, we had a $75 - Fulton Street Food Hall at Harrah's Las Vegas - Buy Reservations
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😒 3/5 - As members of the Caesars Rewards program, we had a $75
By 👻 @Jim K., 01/14/2022 3:00 am
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As members of the Caesars Rewards program, we had a $75 Food Credit for the first two weeks of January, 2022. We were at Harrah's on the Strip. For some reason, as stated in our monthly Caesars Rewards flyer mailed to us, "print the voucher at a promotional kiosk and present to your favorite Caesars-owned dining outlet". The kiosk wouldn't print the voucher so we went to the Harrah's Rewards desk. We were told in a condescending manner that "Caesars doesn't use any food vouchers". We explained the Caesars Rewards flyer but repeatedly it was stated gruffly to us "Caesars doesn't use any food vouchers". I state all of this because a lot of us "locals" get promotions from an assortment of hotels in the city. For us personally, this helps determine where we go for a meal or entertainment. Many of the restaurants we had wanted to go to at either Harrah's, the Flamingo, or the Linq were closed for lunch. It appears there is a current extreme shortage of workers due to Covid. Fulton Street Food Hall is Harrah's owned. We thought we could get our $75 food credit if we went directly to the restaurant.Being a breakfast-only establishment, we had some difficulties buying $75 worth of food for the two of us. My wife got scrambled eggs, sausage patties, tater tots, and toast. The sausage patties were good. Both the eggs and sausage were cooked nicely. The tater tots were nice and crisp, quite good.I had the Steak Skillet dish consisting of carne asada, scrambled eggs, tater tots, mushrooms, cheese, onions, and peppers with sourdough bread. The appearance was very good, unfortunately, the dish wasn't as good as it looked.The biggest problem was the carne asada was tough and dry. I couldn't chew some of it. The eggs were fine, cooked perfectly. I also loved the crispy tater tots, a potato dish you don't always see at restaurants. The sourdough bread was fine. There were very few onions and peppers and only one small spot in the dish had any cheese. That was quite disappointing. What was fantastic at Fulton Street was the service. Our waitress was very nice and was always checking on us. The guy who brought us our water kept checking on us and was very friendly. They actually seemed grateful we were dining at their place of business.When it came time to explain our $75 food credit and use it to pay for our meal, our waitress went and spoke with the manager. She came back and said they would honor the credit but so far we had only used about $52. She suggested we get a couple of wines in glasses to go, which is what we did. The bartender was also very nice.You don't want to ream a restaurant for one bad dish, we'd come back again just because of the friendly and efficient service.
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