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😒 3/5 - Not worthy of a Michelin rating anymore
By 👻 @LGar7, 01/21/2024 3:00 am
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We had high expectations considering this is a Michelin rated and a revered restaurant with a pedigree. Unfortunately, that status did not hold up with the new management for us. We were greeted by an older woman, who was very polite and professional. We came for an early dinner Monday night for a birthday celebration. We were seated in a booth, which helped a small amount from the blasts of cold air that coming thru the restaurant every time diners opened the revolving door. It was very uncomfortable at times. Our waiter, Brandon, seemed to be engaged but it soon became apparent that he was either new or overwhelmed, which regardless of the reason should not have interfered with our service. We started with a couple of items from the happy hour menu. (the HH cocktails are a scam- you pay less because you get less- not fair!) We ordered another beer and it was twice the size! Our classic cocktails were perfection! The oysters arrived and he put the tray down and left. We waited and called him over explain the 4 varieties on the tray. I've never ordered mixed oysters and not told the varieties. He was in a rush. They were delicious and well presented. The parker rolls were buttery and tasty. The caesar salad $18 was awful. It was not traditional and was bland. There was so much radicchio, which was so bitter that we could not eat it. The she-crab soup was average but had no additional crab meat sprinkled on top, as we've had at other places. At $23, was not worth it. We ordered the pork chop $58, strip steak and onion rings $16. The strip steak was so small for $71, we could not understand how they can justify the price. My son who had been to the restaurant before even commented that it was much smaller than he'd seen his last visit. Highly overpriced. Since our waiter never came over to ask how our entrees were, we did not get the opportunity to question him. When he finally did appear after we were done eating and waiting for him, he apologize saying he was "slammed with a big table". Regardless that is no excuse and did not absolve him of his responsibility to us. There is a hierarchy and it failed us. We did see a man who appeared to be a maitre de passing our table a few times but he never engaged us or inquired about our dining experience. BIG MISS doing his job! However, I do want to mention the young man who cleared our dishes, cleaned the crumbs from the table and filled our waters. He was friendly, attentive and did his job excellently! We ordered the baked alaska and asked that candles be put on it. We really did enjoy this dessert and it was just heavenly. This was the highlight of our dinner. What sealed the fate of our review was how we were treated at the end of our time. Our waiter came over and just tossed the bill in the center of the table and walked away. No thank you or any courtesy comment like Happy Birthday! He immediately went and attended the table right behind us. We were so shocked that we paid the bill at the bar and left. On our way out, one of us did tell a young woman at the hostess desk that service was terrible and we could not give them a glowing review. She did not seem interested. Based on our experience, the food and service is not the same restaurant that many of the older reviews are based on. Gage & Tollner have slid. The recent reviews echo the same lackluster service/food as we experienced. The food is not phenomenal to warrant these prices and there are other well deserving restaurants worth exploring in Brooklyn! I hope we caution other potential diners. We should have heeded the recent reviews here and other websites. The new management has work to do.
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