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Gen Korean BBQ House San Jose Reviews from The Last Year
Service + quality has gone down a lot.
We came for dinner which is already more expensive than lunch options, and they aggressively try to upsell this new $20 premium option which is not worth it imo. The female server by the bars on weekends has a lot of judgement and gossips to many other male workers instead of just doing her job. She will act fake when bringing the bill after being MIA the entire time, and as soon as you leave- run towards the bill in front of other patrons to snoop on how much tip they left. Unprofessional behavior to say the least. At the end of the day, people come here to eat good food, and have an enjoyable experience. That is not how I felt dining in under her experience. We waited 10 minutes before anyone came. No water. No orders. And being a sit down restaurant where you're expected to tip (now options are 25%) to cook your own raw meat, and there being a time limit, you can imagine the dissatisfaction and disappointment. Would not come back.
Armando our server was great, best service.
Meat was high quality. Overall Armando made the experience a very positive one with his recommendations on what to order!
I would say about half the time I visit they have a wait
I would say about half the time I visit they have a wait but honestly the food is just that good. Staff is pretty quick and friendly as well.
My friends and I went went to Gen for dinner last Sunday
My friends and I went went to Gen for dinner last Sunday because one of my friends was craving the red wine pork belly. It was such a disappointing experience this time around. We haven't had this bad of an experience here before, but after this time, we probably will not be going back any time soon. In summary, the waiters were slow, not attentive to the tables around us despite it not being super busy, so we weren't able to get our money's worth of food. We honestly would much have rather driven the extra 10 min and paid the extra $10 per person at Yakini Q for better quality food and service (ability to order meats from the phone and constant grill changes). Service: 2/5 We were seated fairly quickly because it wasn't super crowded and there were a few empty tables around us. But, once we were seated by the hostess, it took us flagging down the same hostess to find our waitress to put in our first order of meats. Even when we put in our orders, it took a decent amount of time for it to reach us. Once we had the last dish on the grill, we waited to order our next round but the waitress kept stopping at all of the tables around us never reaching us. So we had to keep asking the hostess to find our waitress to put in our next order. We also asked 6 different workers for japchae and other sides, but we never got them so eventually we gave up. Lastly, I stopped two different workers, asked for a grill change, and both ignored me and walked away. I'm giving this a 2 only because the waiter that took our table after the first one went on break/ended her shift was super nice and checked on our last order. There was also another manager of some sort on the floor that kept an eye on our table for grill changes for the last round of meats. These two were the only helpful staff members we had. Food: 3/5 For the most part, everything tasted as you would have expected, but with the slow service, we really didn't get a chance to try as many things as we would have liked. The craving for kbbq and specifically the red wine pork belly was met, but half of our table didn't get full. Not pictured, we also got the fish katsu and a some other meats that weren't really that great. The fish katsu tasted like a McDonald's Filet O Fish and the smoked pork belly tasted like a McDonald's chicken nugget dipped in BBQ sauce. Although this wasn't the worst thing we've ever had, it just wasn't the quality we were expecting. We also got a few soups that barely reached half of the bowl and felt "watered" down. The cinnamon hotteok had some inside dough that wasn't cooked all the way.
This is the OG AYCE kbbq place that started it all.
I usually enjoyed this place and they have the best Bulgolgi. This is my first visit where they have the premium upgrade and it is worth it. The short rib tomahawk is already worth the $20 upgrade. I would also like to thank David for being the best server and convincing us to get the upgrade.
Had a great experience dining in with our server David H.
It was a packed Sunday night but we were seated within 5 minutes! We were going to opt for the regular menu but David presented us the premium menu and we were convinced to try it out. The premium meat quantity was so good! Super tender and soft! My favorite was the premium marbling center cut short rib. Food came out so quickly and David checked in a lot to make sure we got all our items and to see if we wanted to order more meat. Amazing service, great music, and nice interior. Glad to say we left satisfied and with a full stomach. Can't wait for my next visit back!
Service was super slow.
We were limited to 3 meats at a time for a party of 6. Half got to eat at a time because service was so slow to get more meat. They hardly came by for refills or pick up dishes. I ordered sake at the beginning of dinner but canceled it because they forgot to bring it out and we were done with dinner already. I wouldn't go back
Food was great, service was great as always.
Never have to wait so long as I have at the last place. I will continue to come to this San Jose location. Very friendly staff
Did this place change ownership or something? I use to
Did this place change ownership or something? I use to come here a lot. The food was great and the service was Excellent. But today - totally different. TERRIBLE New faces of waiters; seaters; and managers. They were RUDE and did not seem interested to work as Waiters. Food was slow. Our stove stopped cooking and we waited forever to get it turned back on. Seats were empty. ( wonder why) Mean and Rude when it came time to pay. Waited to see if we finish every bite. Come on... You could have gotten a better tip. Luckily to them... my siblings went along and gave 18%. Me? I wanted to leave less than 10%. NEVER AGAIN
The food is always great! Took a couple of friends out last
The food is always great! Took a couple of friends out last Friday night around 6:45pm and it was pretty packed, typical Friday night. Everything was worth the wait though. Had a carafe of the yogurt soju (so yummy), and one of the lemon flavor. It's pretty loud with the amount of people that were there, and the music as well, so if you're looking for something intimate this is not the place. Shoutout to our waiter Angelo for the superior service even though it was crazy busy!
San Jose's Best Restaurants that are most frequently booked by customers of Gen Korean BBQ House San Jose
Ranked #5 in San Jose's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Just got scammed!
Thats unfortunate but you can always get your money back if they cancel the reservation.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Gen Korean BBQ House San Jose User Reviews & Question Forums
Gen Korean BBQ House San Jose Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Kevin L. (03/24/2023 3:00 am)
Gen Korean BBQ House San Jose Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Glen W (03/21/2022 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @BreezyDeath37 (01/14/2024 8:20 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 👻 @FlatteredPlant33 (09/13/2023 4:59 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @HardworkingNews23 (02/05/2024 12:48 am)