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Great Wolf Lodge Water Park | Mason Reviews from The Last Year
Mason location charges $15 a day parking.
Handicap parking also. Even when you booked before this policy went into effect and did not agree to these terms in your booking. Even when the lodge tells you they will waive it they will still fraudulently charge your card and refuse to refund it. They don't do what they say they will do and don't actually care about their customers. It's all about money. We will not be returning because of this. A $15 parking fee is a weird hill for them to die on but it's killed it for our family.
Where do I begin.
... First let me start off by saying check in was easy, we stayed a total of three days. When we received our room my wife and I brought the kids in to the room to change to get just a few hours left before it closed. We had a decent time at the water park but the kids however, did have fun. After the water park we ordered pizza so we didn't have to leave again, the prices were somewhat on the steep side but the pizza was actually good. We brought the pizza back to our room to eat. While eating my kids noticed toenail clippings on the floor. As much as I found it disgusting I just grabbed some toilet paper and got most of them up off of the rug. After eating we were going to get baths and showers but in order to take a shower we had to clean out the tub due to lots of hair on the wall and laying in the tub. We cleaned the tub not a bid deal and moved on. While washing my youngest child off in the bath a centipede ran next to me while I was kneeling on the floor, I of course killed it and decided to mention it to the front desk (I had pictures to show). They did try and remedy the situation by crediting a little bit of money back to my card and gave us free breakfast, they also assured me that the following day they would send someone in to clean the room. The second day, we spent most of the day at the waterpark and when we came back we noticed no one entered our room to clean. Nothing really worth mentioning the second day besides the infestation of gnats by the front door. The third day we decided we didn't want to stay and swim and just get home. After we got home I had to visit the doctors due to staph infection in multiple areas. The doctor mentioned that if you are someone who gets sweat bumps from wearing pants they create open wounds and can be infected by dirty environments. I showered prior to entering the waterpark and when exiting like it mentioned when walking in but clearly it didn't work.
This place yes is geared towards children.
Also yes they may need some updates but honestly I understand the pairing being $15 which was a huge thing I saw people complain about. Being as close as they are to kings island they don't want people parking for free and walking. Could they do it a better way for guests.....yes. We stayed for a night and didn't have any issues. It was a nice getaway.
The front desk was a great help.
Came from New York made it simple to get to my room and everything. Then I went to my room. Had an awful smell of cat pee. There were bed bugs in my bed. So i took my kids and my wife to the water park. It was fine. Then we ordered at buckets. My fries were limp and no seasonings. my burger was raw. I talked to one of cooks named Ashley I believe she said she'd make me a new one and it came back over cooked. Don't even get me started on how they do the drinks. I had to get 6 new stickers for my souvenir cup which costed 20$ which is out ridiculous. Would not come back here if I was paid too.
This was an ups and downs experience.
The kids (9,6&4) had a fantastic time. The adults could see that the facility was aging, the mysterious and bogus fees kept piling up, the food was over-priced & below-average, the service was spotty, the kid's activities were OK, the water park was quite safe (lifeguards do a great job) and the building was mostly clean (except for disgusting hallway carpets). AVOID the Lodge Restaurant in the facility. Our expensive meal there was below average and our servers were confused about everything. There is a new parking "fee" that the front desk staff could not explain. They won't tow or ticket your car...just don't pay it.
I got a deal on a room, and my daughter had a blast at the
I got a deal on a room, and my daughter had a blast at the lodge. Sign up for the emails to check out deals. As an adult, I went for her and thought it was a little gross... because most kids are gross. - get the app before you come and try to do paperwork before so that you have the QR code and can skip the line - there is a fridge and microwave in the room. Bring snacks/drinks. The food is a bit costly and not good - bring towels or a cover up. You can rent towels there, but you have to return when you leave the water park. So you might want to bring your own so that kiddos don't freeze on the way back to the room. - aside from water park. There is a magic quest, mini golf, bowling, build a bear, arcade, and activities in the main room. The dance parties are fun, if you have bubble wands at home, bring them. Or you can buy them for $30 there It's cashless, you can link your credit card with the band that you use to get in the park and get in your room. But you need a credit card for the arcade downstairs. Try to go on a weekday, and early. We got there At 10:30 on Friday (park opens at 10) and the only free chairs available were the ones right up against the wave pool. It's $15 to park, and about $74 in resort fees and taxes.
We got an amazing deal for one night at great Wolf Lodge
We got an amazing deal for one night at great Wolf Lodge and were so excited to go . The check-in process went smoothly, and the people at the front desk were very informative as to the activities of the day. The adults receive a wristband which is connected to your credit card, so you do not need to carry your wallet around which is nice. It is a cashless facility. Bowling and mini golf were seven dollars per player which is pretty reasonable. There are about five restaurants on site, including a Dunkin' Donuts. The breakfast buffet had decent food, and I was happy to see an omelette station. It's nice, because there are activities happening almost every hour or every other hour for the children. My girls favorite is the dance parties, which is like a kiddie rave. All in all the hotel could use some updating as it appears to be fairly old and outdated, but we had an enjoyable stay. Well aside from the family upstairs that were having a stomp party at 11 PM and again at 6 AM. Without the discount, I'm not sure if I would come back to this location because paying full price is quite costly for what you get without it being an updated facility. Also, do not bring any type of floatable rings or pool toys because they do not allow it.
Watch out for hidden fees on that great advertised rate.
The most recent is adding $15 per day parking on top of the hotel and resort fees to the base price. Otherwise had a good time. Very crowded even on a weekday but you can't fault them for having good business. Only negative related to that is it doesn't seem like they are prepared with check in counter and food areas overrun (at least during peak time).
they were the most accommodating hotel I had ever been to
they were the most accommodating hotel I had ever been to their coffee is absolutely amazing and worth the stay alone my husband travels a lot for woron and I travel with him. They wereveryaccommodating to me having to stay an extra hour to wait for husband to arrive. They have the ultimate breakfast on their breakfast buffet. They are the nicest set of peoplle i have have met in a very long time. These people really made my day very special. Not to mention these people made the best cup of coffee I have ever had really ever had in my entire life.
We love going to Great Wolf Lodge Mason.
We go 4 times a year! But honestly with the 14.99 parking on top we might have to reconsider. We usually go for 3 nights. So thats an extra 45 dollars on top of what we are already spending on the room and all the extras that we do. Definitely upsetting because we love going! But its silly to have to pay for parking when they charge enough in the extra fees anyway.
Mason's Best Hotels that are most frequently booked by customers of Great Wolf Lodge Water Park | Mason
Ranked #1 in Mason's Best Hotels.
Need to cancel a bid, not getting a response… how do I do it?
By 👻 @ConservativeEnd71, 01/26/2022 4:57 pm
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Need to cancel a bid, not getting a response… how do I do it?
6 Answers
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Don't like the Answer? Add another one. |
Answer from 👻 @HandsomeCollar14 (06/29/2022 11:31 am)
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Click on "Take off the Market Option" in your portfolio
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By 👻 @GloriousInk66 (04/10/2023 4:34 pm)
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:40 pm)
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best option is to get in contact with the support email
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Answer from 🦩 @FluffyStar64 (01/26/2022 6:33 pm)
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Thank you for the question, if a seller is working on answering your bid, you cannot cancel it until their time is up and the bid is released back to you. The full amount of funds then go back into your AT account. Typically a seller has 48-72 hours to complete the bid.
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By 👻 @GlitteringSalt26 (03/20/2023 11:13 am)
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By 👻 @GloriousInk66 (04/10/2023 4:34 pm)
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Answer from 👻 @HandsomeCollar14 (06/28/2022 10:48 am)
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Go to your portfolio and click "Take off Market".
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Answer from 👻 @GutsyNumber53 (07/03/2022 1:53 pm)
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You have to wait for a while and about 20 minutes exactly you will get a notification and follow the process .
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Answer from 🧌 @ExpensiveKey54 (04/21/2023 6:16 pm)
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You can ask seller in listing discussion to release. If you don’t get a response contact support 👍
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