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Gucci Osteria da Massimo Bottura Firenze Reviews from The Last Year
Excellent customer service is always a must.
Despite this being a Michelin star restaurant - the experience was very distasteful. We felt uncomfortable the whole time. The waiters are extremely cocky and quite full of themselves. We were in Florence looking for both the Italian cuisine and the iconic house of Gucci; thought this place would be perfect - however, we came to find that the menu was Mexican/Japanese inspired by a Mexican Chef. Go somewhere else and get yourself some real Tuscan food with much better service!!!
Impecable!!! Service was 5 stars.
Extremely attentive wait staff and know how to treat all their clientele like VIP's. The food...*chefs kiss*. Beyond like anything I've ever had. This place is an experience filled with surprises! Totally recommend to dine here when in Firenze.
Hmm, Michelin…. ;(
I’ve lost trust in the Michelin ratings. The focus seems to be more on presentation, with little attention to the harmony of flavors. The staffs are nice, interior design of the space is cute, and the dishes look good in photos, but the taste is hard to discern. It appears to be a mix of Mexican, Japanese and Italian cuisine, creating a somewhat discordant combination.
Unforgettable Experience
Amazing experience. The food is top notch and the experience is excellent for the price. Everything is delicious. This was truly an unforgettable experience and I hope to be back if I am ever in Italy again.
Very poor - not Michelin star standard
Dined here with my wife on a recent trip to Florence. We were left thoroughly disappointed, and I wish I’d heeded some of the other reviews here. Firstly, the food was good. Interesting flavours and concepts, once you accept there’s not going to be much Italian or Florentine influence in the meal. We opted for one of the tasting menus and the additional “Journey from Modena,” with wine pairing. My wife wanted a martini to start dinner but was told they could only make the cocktails on the list - which was a bit of a red flag - so we opted for one of their own cocktails. The waiter poured the water with such ferocity, I thought he was trying to put out a fire - not something I expect in a one star restaurant. The wine pairing was a waste of time. For €140pp I’d have rather had a decent bottle of wine. Portions were measly. For one course, when the food came, we had no wine. Thankfully it was a cold course as we had to wait for the pairing. No apology. Very poor explanation of the wines and why they were paired, just “this is a pinot noir from x and will go well with y.” The food service was so inconsistent. On one occasion, we were served two courses within 11 minutes of each other then waited 40 minutes for the following course. The wine for the following course came 25 minutes before the food, and by the time the food arrived there wasn’t much wine left. To add insult to injury I found a cocktail stick in the chicken which I could have easily swallowed. No apology. For some reason, a loaf of bread arrived half way though dinner. This was after we had some focaccia at the beginning of our meal - when you would ordinarily expect bread. The desserts came and we still had no mention of the “Journey from Modena” but my wife and I both agreed we were done with the restaurant, and were ready to go. All of sudden these two plates of scorching hot tortellini landed, creamy cheese and meat. In astonishment, I questioned the waiter why this was coming after having the two desserts, to which he said, “it’s the way Massimo would want. You can have tortellini at any time!” This was not the time for a cheesy pasta, not after having two sweets. We sent it back and asked for the bill. They removed the dish from the bill and the cocktails. Overall, a very disappointed experience. I don’t say this lightly as I have a lot of respect for Massimo Bottura, but this restaurant does not deserve a Michelin star, and the conflation of Gucci and Massimo is why people go here. The service is a real area of concern. Not worth almost €800.
Customer service here is phenomenal! And yes, if you're
Customer service here is phenomenal! And yes, if you're expecting to have an exceptional dining experience in a Gucci way. You do! As much as I tried to remember everything I ate - I really couldn't. I'll admit some things I loved more than others. That being said - I'd recommend going. I took plenty of pictures so I hope that helps. Please make a point of using their fabulous bathroom. It's beautiful.
One would come here for the experience of being served well
One would come here for the experience of being served well and for the name Gucci. The service was great, food was well presented. The servers served the food with a scripted information. The atmosphere was a bit underwhelming. And of the 3 hour dining experience, the focaccia was the best... I didn't find the food flavorful or memorable. It was a gift so we were grateful but it is not what we would choose for ourselves.
Absolutely amazing! Definitely sit outside it's beautiful!
Absolutely amazing! Definitely sit outside it's beautiful! Drinks are delicious! Service is pretty slow...
With a fantastic location (even better: mostly in the
With a fantastic location (even better: mostly in the shade) on the Piazza della Signoria, and a classic interior, next to the Gucci museum, what could go wrong? Very little. The plates were excellent. The lobster and begonia leaf taco, the eel and pumpkin ravioli, the Chianina (beef) with caviar, and the cleverly executed cod covered in fried cod scales (unfortunately, not as visually exciting as it could be). Oh, and the (50/50) butter/olive oil to make the three different kinds of bread "healthier." Or tastier. One of those. And the servers were more than hospitable to the tourists. Maybe a little too hospitable. I was a bit disappointed when a second couple with a baby carriage entered, but luckily they were too late for lunch service. Hopefully, the first baby in the restaurant was using the only high chair. But I doubt it. I understand restaurants need to make money, but please let everyone know, before they make a reservation, that "screaming infants, who cannot possibly appreciate our chef's efforts, are more than welcome to disrupt the meals of any or all of our other paying guests." I'll probably return, but I'll definitely ask for the non-infant seating area. 2023 09 06. M1.
Fun and Engaging experience.
Can't lie, We were pretty skeptical coming here because of the Hype and it not living up to expectations, but it did! Loved everything from the amuse bouches down to the mains. Every dish triggered some memory and plating was immaculate and what youd expect. I personally also have an added bonus of having a reference point in going to Pujol and being from California so seeing the elevation and combination of Italian and Mexican cuisines was fun to see and experience. Would definitely recommend if you're in for a more whimsical meal in an alice in wonderland type of environment!
The pictures are not helpful because they are beautiful.
But we don't go to Michelin star restaurants to take pictures, we go for an amazing gastronomic experience. We were there last night and it was terrible. The bill was over €400 for my husband and I and we decided that out of the 10 dishes(we chose the larger nine course menu and added a course from the other option) we had only 3 were worthy of a second try. It wasn't a matter of taste either, one was completely over salted, pasta was almost crunchy it was so undercooked among other simple errors. We have been to 4 Michelin starred restaurants and many other fine dining establishments and I would never come here again. Do not waste your money unless you just want to take pictures of the food and be seen here.
The only bad I can think of: the WiFi is horrible.
I loved the interior of the restaurant. It was soothing and complimented the city around it. The food was excellent. I enjoyed 2 of the 3 appetizers, I just couldn't get myself to enjoy the bao. For mains we ordered the spaghetti and cod. Both of them where very tasty. The service. Wow! Excellent service. I truly have never experienced 1 star Michelin service like this before. Yes it pretty pricey and I might do it again.
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Hermès Paris Reservations
Is this an appointment for a leather appointment at the Hermes Store? And if so, how do they switch the appointment to my name?
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If I’m not a member can I get in using a trade here?
Give the best answerSurf Lodge Montauk Hours
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For surf lodge montauk it says it is closed everyday but I can see that it is open everyday if you are able to fix this
stumbled on this, need some thing answered please
I just stumbled on this, I have a question, so I pick a date ex. March 11th, if someone has that rsvp and they want to "sell"it I bid on it for say ex $200. , can that bid go higher if someone else wants it? and I only pay once my Bid has been accepted?? Sorry I never heard of this
Give the best answerCan I change my time before someone accepts my bid?
Can I change my time before someone accepts my bid?
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For some restaurants are required deposit, so do I have to pay for the bid price plus deposit ahead ?
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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