Hans' Bar & Grill London Tripadvisor Reviews - Hans' Bar & Grill London - Buy Reservations
Getting a Reservation at Hans' Bar & Grill London for Today or Tomorrow is Easy!
Buy a verified reservation at Hans' Bar & Grill London from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
London's Best Restaurants that are most frequently booked by customers of Hans' Bar & Grill London
Hans' Bar & Grill London Tripadvisor Reviews
Latest Reviews On Tripadvisor
25 Reviews
0 Replys |
Terrible service
I am local and visit Hans mainly for the convenience. I was there last Saturday with family. I think it was the very worst service I have ever witnessed. We had to ask three times to be served. Eventually our order arrived bit the coffee was cold. We then ordered some snacks and some wine. We had to go directly to the bar to place our order as we couldnโt attract a waiter. The food arrived without the drinks. The drinks were left sitting on the bar ,again we had to ask the waiter for them! When we eventually received the bill there was no apology! Sadly I will not be returning . .
Be the first to ReplyGood, but could be much better!
Not bad, but could do easily be better. Nice place, half full. Ordered fish & chips. Asked for normal as opposed to โmushyโ peas, but told not possible. I asked why? โToo busyโ the waiter says. I ask him to ask the Chef, which he does but returns in triumph to say not possible. Honestly, assuming the peas are cooked fresh for each order (one would hope), how difficult is it NOT to mush them up?! This was a bad decision by the chef / waiter and the F&B Manager should get a grip of staff attitude if they want to survive. Everything else was good, but the whole experience ruined by this ridiculous and unnecessary obtuseness.
Be the first to ReplyJust so average
In the heart of Chelsea with a great location and an interesting looking venue to entice you in on a cold and damp Sunday morning. Brunch would be lovely. But.....the service was mixed and often slow and confused. The veggie breakfast was good but the English breakfast was poor and twice had to ask for missing items. Served on particularly small plates to deceive the potion size and by the time the missing items were retrieved....the rest had gone cold. Coffee was good, so maybe that's where we should have stopped.
Be the first to ReplySlowest service in London!
We had dinner here with friends. The service was the slowest we have ever experienced in Europe. Many mistakes were made including bringing a real hamburger after our friend ordered a veggie burger. This came after an inordinate wait. And then another long wait for a replacement. None of the food at this place was worth the wait.
Be the first to ReplySlow Service overall Not Great
Waiter did not check back at the table after delivering mains; probably 45 mins. We had to go to the bar to ask someone to bring out bill. Another table held a speakerphone conversation for 20 min at full volume, heard throughout the inside of the restaurant. Why didnโt wait staff ask that the call be moved outside? We ordered a โwell doneโ burger which arrived medium rare. Avoid Hansโ.
Be the first to ReplyMr
Please can you instal a curtain at the entrance to the bar - itโs incredibly drafty and cold everytime someone open the door.
Be the first to ReplyGood breakfast. Nice atmosphere but this was let down by shockingly bad service and a dirty restaurant.
This would have been a 5 star rating had it not been for service. Really bad. Atmosphere and breakfast were good. I booked to come for breakfast on a Saturday morning. I love trying different places. I wasn't staying at the hotel. Yes they were very busy but so are other places and service shouldn't be compromised. The venue is lovely. Huge, spacious and elegant. Very in tune with the area. Wooden decor, country feel. Some seats outside too. The restaurant was filthy. Tables and floors were dirty. Guests finished meals but none of the staff bothered to clear. The breakfast menu wasn't huge but sufficient. Mainly egg dishes, pastries and fruit. I asked for a drinks menu and was rudely told, we don't have one. The waitress just told me what they had! I went for an iced black americano, grapefruit juice and 3 egg white omelette with mushroom and spinach. I couldn't fault it. Well cooked, perfectly presented as was the grapefruit juice which was really fresh. The iced americano was good too. Even looking around at other diners all food looked good. The service was just shocking. From the moment I walked in, staff were rude and uninterested. They were busy and rushed off their feet but there were a lot of them. I have dined out a lot and even if some places are busy and short on staff, they still serve with a smile. These guys were just rude which is what shocked me. Even when the breakfast service was over, they still had no time to look after guests except rudely throw things at you. Shocking especially in this area. Not too badly priced. I would have come back again to try the dinner as I enjoyed my breakfast and the atmosphere with the light music. Almost like a brasserie type feel. After the awful service, definitely a first and last visit for me.
Be the first to ReplyVery slow
We booked a table to catch up with friends from Hong Kong on Sunday evening. We had hoped to entertain them properly. The staff available at the restaurant seemed thoughtful and the food good; but there were simply not enough waiting staff. We waited and waited. We had to ask for our table to be cleared too. We left before desert. Not what we have come to expect from this usually good venue.
Be the first to ReplyGreat dining and value
Excellent hotel dining room. Food is superb. So convenient. The staff is hihly professional. Love the ambiance.
Be the first to ReplyGreat food and service
Excellent food and efficient and friendly service. Keep up the good work. Great place. Why do I have to write 100 characters on app?
Be the first to ReplyGood good but the service
Honestly have only had breakfast here . The service is good ( if you are lucky enough to be served by one of the lovely female servers ). This morning , the French waiter seating us , was NOT the most pleasant and somehow took things personally when we asked to change the table HE chose for us . I also didnโt appreciate a comment he made to another couple who decided to sit outside . Apart from that , the breakfast was good but I donโt think I will be craving it anytime soon .
Be the first to ReplyRude Inattentive Staff & Indifferent Food
Having booked an outside table we arrived to be told there was none and we were 15 minutes late! My son had arrived 10 minutes earlier to be told our table was not ready! We were then to be seated in the darkest part of the restaurant and I requested to be moved to a more lighter area. This was duly done, begrudgingly and we were then ignored for 30 minutes. Eventually a young waitress arrived to take our drinks order and told us she would come back for our food order. No one came near us for another 30 minutes. Slowly our drinks arrived nearly an hour after our arrival and eventually our food order was taken. Menu was dull nothing really stood out and the food was OK - not to the standard I would have expected. We had twice phoned up and asked if a birthday cake/pudding could be prepared for my son but no one had responded or was interested. This was SO disappointing - what we felt would be a safe option turned out to be a let down. Suggest you look elsewhere in Pavilion Road before booking here.
Be the first to Replylove this place especially the beef burger and cauliflower wings
but not the chicken Caesar salad. This was a confusion of a a salad Nicoise meets Caesar salad. Chicken was bland, you do not have anchovies or boiled egg in a caesar salad. The caesar dressing was poured over the top of the salad as oposed to over the lettuce. I felt physically sick at the presentation of this meal Leave out the anchovies and egg yolk, grill the chicken and you would have a hit
Be the first to ReplyVery disappointing
03 May 2022 I went for Dinner at Hans Bar & Grill Restaurant in Sloane Square the food look not bad and the menu is most Mediterranean. I spoken with this waiter by the name Haun when I said that I had an very severe allergy to eggs and nuts, he replied that their food does not contain any allergies in general because it is cooked with natural ingredients, so we didnโt want take any risk and went to another restaurant ๐ฅด
Be the first to ReplyThe truth always come out
Firstly, it took them 20 minutes before they gave us our drinks and asked what we actually wanted. Once we finished our starters, it took 15 minutes to take our plate away and then the same again once we had our main course. The staff was just walking past our table not even bothering with us, cleaning the other tables even though we were sat there with empty plates. When staff took our plates from the main course after waiting 15 minutes, we were then sat there another 20 minutes waiting for the dessert menu which at this point we decided to get up and leave as we felt we had been sat most of the evening just waiting around. The staff and service was all completely rubbish.
Be the first to ReplyLovely food, nice interior and very good service
We had dinner with friends, starters to share, great cocktails to start, lovely main courses and the wine recommendation was on the spot! The service was very good and thus we enjoyed an evening in nice setting and lovely interior.
Be the first to ReplyGreat service and good ambience
Walked in for a drink before seeing a friend for supper and got a seat at the bar. Bartender and manager were kind and attentive, offering complimentary water and nuts. Variety of white wines by the glass could be wider, but the cocktail menu is extensive and drinks are delicious. Decor is great, big restaurant, good service. Will be returning.
Be the first to ReplyGreat Food
Great food at reasonable price, service was very good, along with a great selection of cocktails and wine.
Be the first to ReplySuper restaurant in Chelsea
We dined at Hans bar and grill several times during our stay at 11 Cadogan Gardens. The bar and grill is attached to The Hotel but is run as bar and restaurant in its own right. The food is excellent and the service is spot on - polite and professional. I highly recommend Hans
Be the first to ReplyAfter affect CONSTIPATION!
Lovely polite staff but after a ยฃ19 burger ๐ with disappointing chips I was constipated for the first time ever?!
Donโt know why? Or what is in the meat
Strange
Pretentious. Badly cooked food. Extremely slow service.
Extremely slow service. Unprofessional staff. Limited food choices. Pretentious and badly cooked food. Avoid at all costs
Be the first to ReplyLovely restaurant, lovely staff
We've had brunch at Hans a few times and it has always been simple yet delicious. Yes, on the expensive side but the place is so beautiful it's to be expected.
Today in particular the service was so friendly and our waitress was so sweet, thankyou so much!
See you again soon
Very pleasant.
Just came for a light lunch, sitting outside on a lovely sunny day. As street is pedestrianised it was very buzzy around.
Service was efficient and friendly.
We only ate a small salad but did not finish it all. I was very surprised as the waiter came back to say the chef wanted to know what was wrong with it.. It was a good salad, we just weren't very hungry and too busy chatting.
The fact they asked says they care so would definitely return ... when more hungry..next table ordered a burger which looked delicious!
Great staff
Food and atmosphere were great but above all, staff members went out of their way to make us feel comfortable. From Mohamed and Rebecca at the reception area to the waiters at the restaurant, they were all amazing. Will definitely come back.
Be the first to ReplyAmazing Food Quality
Excellent Food. Enjoyed thoroughly. Lovely staff with excellent service. Salads and Falafel Burger were too good. Thoroughly enjoyed the whole atmosphere.
Be the first to Reply