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Holywater New York Reviews from The Last Year
The host and server were both very friendly.
We were seated quickly in a nice couch and chairs corner area. The decor is really fun. The menu is New Orleans based I want to come back for more food. The hush puppies and butter were yummy. I got the coffee cocktail, I wasn't expecting it to be hot. I would go back and bring more friends!
An un inviting entrance that leads down stairs into a sea
An un inviting entrance that leads down stairs into a sea themed decorated restaurant and bar with delicious food. The lobster and frites was generous and delicious. The waygu burger also had a nice twist. Definitely coming back on my next nyc escape. Shout out to our server the invited us to a gas of champagne!
The ambiance of this place is definitely interesting a in a
The ambiance of this place is definitely interesting a in a good way. There are so many nick nacks, art, signage, etc that there's always something new that catches your eye. My friends and I only ordered drinks which were all pretty good. The bar is pretty small but we got there before it got packed so our drinks came out fast. It is a tight space so if you're standing get ready to be bumped a little and keep moving out of the way for servers. Even though it got really busy and crowded, the servers were super kind and always asked nicely to get by.
If you pass on the NOLA Fried Chicken and a High Life then
If you pass on the NOLA Fried Chicken and a High Life then you probably don't like food. I'm judging you. #GrowingFatGracefully
I honestly didn't want to review about this place because I
I honestly didn't want to review about this place because I liked it so much and don't want it to get blown up by those so called weirdos that like to call themselves "influencers". Regardless, this place is great and the owners/staff earned these 5 stars!
In love with the aesthetic of this place.
speakeasy vibes with amazing lighting and a real romantic aura through the place. mostly couples but a few families and friends as well.
Did not spend a lot of time here, so this review is based
Did not spend a lot of time here, so this review is based on my experience of not actually eating dinner in the dining room area. To start off, the service of the staff was great. Hostess, manager - both great! The bar was a little slow, but it is a pretty small bar so I wasn't exactly surprised. Usually if you are seated at the bar though they check in when they see an empty drink or you are served quicker (reason to sit at the bar!). Boyfriend ordered a dirty martini and it came basically halfway full - definitely did not add the ingredients to meet the size of the glass (which I want large). Ambiance is really really cool. Just so many things to look around at and see some unique pieces they found to decorate. Very highly recommend for that reason alone. Just to note, it does get crowded. And we got there early and still couldn't get a place at the bar. We were just stopping in for a drink and app so didn't want to sit in the back. For the app, we did the caviar on tater tots (based on reviews here) and it did NOT disappoint at all! It was amazing and very much worth the money! In all, highly recommend Holywater!
Love holy water.
I passed the entrance a million times before I realized what it was. You go down a flight of stairs and feel like you are in an old ship. It has a cool, nautical, cozy vibe without being gimmicky. Drinks were great, I didn't get food but it looked good
Sigh. Easily the worst-managed restaurant we have dined at
Sigh. Easily the worst-managed restaurant we have dined at in at least ten years. Between our appetizers being cleared and our entrees being served, our server--unbeknownst to us--went on break and never returned. This was at 8pm. At no point did mgmt or our new server, who was actually a busser, inform us of this change. More on this later. Let's talk food... The BBQ Shrimp app was quasi-inedible due to a heavy hand in the kitchen with the salt. Ditto the fully inedible gumbo. And I say this as a salt fiend, myself! The hush puppies were like warm at best. After ordering a 2nd round of drinks when the apps were cleared--a beer and glass of wine--the beer came out promptly while the wine order was dropped. Ten minutes later the new server/busser informed us they had run out of that wine (who runs out of Sauvignon Blanc at 8:15 on a Saturday night?!) so we ordered a Chardonnay. It was at this point that we told our server the gumbo was oversalted. Then the manager came by. He had clearly been made aware of our concerns re: oversalting. His patronizing response rendered in a patronizing tone with a smug smile: "yes, the flavors are bold." Meanwhile, we were still waiting on the wine, which he pledged to get to us ASAP. That never happened. Another ten minutes then passed. At this point, I got up from the table since no server or manager was in sight. Of course, the manager was holding court at the maitre'd stand and gabbing away rather than making rounds. I explained our growing dissatisfaction and returned to our table. Suddenly he appeared at our table with the wine and offered us dessert on the house. No coffee. We ordered King Cake and a check. FYI - we didn't ask that anything be comp'd or even suggest it. In thirty seconds--no, really--dessert arrived and at the same time he literally thrust the iPad in my face with the same smugness we'd seen from him earlier as he said with self-satisfaction: "Since you asked for a check." Of course, the check wasn't itemized. He noticed me observing this fact and to his credit said "I will bring you an itemized bill." When he returned, he dropped two Jello-O shots on the table and mumbled something unintelligible about them accompanying dessert. I looked at the check. Appropriately, he had knocked off a round of drinks, the gumbo and the cake from the bill. When I paid, he smiled with disingenuous autopilot plasticity and said "I hope you will come see us again." We said "No, we won't." We don't understand how poorly trained a manager must be to not say: "I am so sorry we failed to meet your expectations with both food and service. I hope that our having taken some items off the bill can in some small way offset your disappointment. We know that we didn't get it right tonight and we apologize." That is Hospitality 101. Instead, we got stuck with a guy who could barely mask his disdain for us and projected an attitude of "I can't be bothered." We are fans of this restaurant company's operators and were happily among the first guests at Pilot in Brooklyn. While the decor and vibe at Holywater are A+, the curtains don't match the drapes. What a shame. Sadly, this is an Instagram restaurant - great optics, poor execution. Ownership would do well by hiring or bringing back spotters. The only thing worse than a lousy meal with lousy service is lousy management. Be better. ps. The manager asked us if we knew what was in the King Cake. We said "yes, we know it's a baby." He corrected us, "No, it's an emblem." WTF?!?! pps. When I made the Resy, I made a request in the notes section to pls not seat us adjacent to restrooms, kitchen door, or servers station. Guess where they initially sat us? Directly next to rest rooms despite several empty tables. You can't make this stuff up. Epic fail, categorically.
After having a not so great experience, Josh Gavish of Crew
After having a not so great experience, Josh Gavish of Crew NY reached out to me to better understand my experience. After our conversation Josh made it right and I look forward to returning. It's hard not to return after tasting the shrimp, hush puppies, oysters. Thank you Josh!
What a fun place.
Funky decor, like selling, emptied out there beautiful barn mainly old photos and artwork incredibly friendly staff fun drink, concoctions, and the barbecue shrimp was very good. They don't pour heavily but the vibe is good he sort of don't care.
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If an establishment cancels..
By 👻 @GiftedWeather77, 04/23/2024 11:35 pm
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If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
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