AppointmentTrader FAQ - Hôtel Costes Paris - Trade Reservations
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- Any Room Type
- Any Suite
- Suite Vendome (1kb Ensuite Bath Ac Wifi Living Dining Rooms Safe)
- Suite Vendome Etage Noble (Emperor Size Bed Ac Wifi Cable Tv)
- Suite Et Duplex (1 King Living Area Ac Wifi Ensuite Cabletv)
- Duplex Suite (1 King Living Area Ac Wifi Ensuite Cable Tv Minibar)
- Suite (1 King Living Area Ac Wifi Ensuite Cable Tv Minibar)
- Suite Secret (1 Emperor Size Bed 110sqm Living Room Oled Tv)
- Suite 25 (1 Emperor Size Bed 130sqm Double Living Room Dressing)
- Any Executive Room
- Grande Chambre (1king 1 Sofabed Ac Wifi Ensuite Cabletv Minibar)
- Petite Chambre (1db Ac Wifi Ensuite Cable Tv Minibar Dd Telephone)
- Saint (Honore 1 King Ac Wifi Ensuite Cabletv Minibar Desk Dd)
- Exception (Super King Bed Ac Wifi Ensuite Bath 70m2 Living Area)
- Exception Etage Noble (1kg Ensuite Bath Ac Wifi Living Area Safe)
- Duplex (1 King Living Area Ac Wifi Ensuite Cable Tv Minibar)
- Grand Loft Jardin (115sqm Emperor Bed Private Garden Terrace)
- Any Standard Room
- Loft 45 (1 King Bed Ensuite Large Tv Sofa Wall Mirror Dressing)
- Loft 65 (1 King Bed Ensuite Large Tv Sofa And Divan Free Wifi Max)
- Any
- Special Summer Rate
Hôtel Costes Paris Reviews from The Last Year
Classy business meetings
We went for a cocktail business meeting. It turned quite fruitful. The service was immaculate. The waitresses very presentable. The hotel is gorgeous in its interior design. I had the Mai Tai cocktail and i must say, as a very particular customer, that it was one of the best i ever had. Keep up the good work.
Arrogant and annoyed service staff
Hotel Costes is an In Place in Paris at an excellent location in rue castiglione close to place vendôme Trendy interiors and small cosy rooms Let’s say very small rooms! Reception was confused and not really professional. Three to five young ladies in miniskirts or tight dresses are standing around as lobby decoration but don’t attribute to lift up the service level. The service especially in the restaurant was not professional, arrogant and unfriendly. An absurd contradiction to the the outrageously expensive prices. The food was ok but not excellent. In relation to the hilarious prices it was actually quite poor. Pool was closed and noisy construction work was in progress .During the night you could hear the music from the basement. At the check out nobody asked about the quality of the stay or customer satisfaction. Not a word about hoping to welcome the guests again. Not even one friendly or charming comment. Only arrogant and annoyed attitude. Altogether a frustrating experience . I would recommend to hire a management with professional skills maybe from ecole. d‘hôtellerie in Lausanne .
Robbed by the hotel
We write to express our profound disappointment with our recent stay at this hotel. We are long-time, loyal guests who have always enjoyed your establishment's amenities and service. However, our most recent visit left us feeling more than dissatisfied. Upon our arrival, we were informed that we had inadvertently booked an additional room, which was never confirmed by us. Despite this, we were charged for the additional booking and told that the Director, who was not present, would handle the situation. We are charged an additional 1000 euros for a reservation we did not make. We are feeling robbed and taken advantage of, with no one from the staff willing to listen to our concerns or provide a satisfactory resolution. Moreover, several of the hotel's amenities, such as the elevator and spa center, were not functioning properly. No one was available to assist us, which made us feel unsafe and uncomfortable. As loyal guests who have spent considerable time and money at your establishment, we expected better treatment and service.
Horrible , Criminal , misogynistic. I am sad how many people they abuse
This is the first time I write review on Trip Advisor . As I am so disappointed, I stayed in this hotel a lot as we liked the ambience and were friends with owners . But yesterday I experienced something I never did in my life , I believe staff is covering a theft of my Cartier rings . Services are misogynistic and harassing . Never checked the cameras to resolve stolen 2 Carrie rings , instead humiliated me and would not release my luggage until I paid for the bottle of Champagne which was gifted to me first, and I never asked for it , we are wealthy and can pay for our own drinks . I was so shocked and delayed I missed my flight . I will report to police of course but it’s very bad service and unprofessional practices . Not to mention that in their Le Matignon Club , staff deals A class DRUGS TO THE CUSTOMERS which is disgusting. Highly do not recommend, and never be back .
worst hotel in the world
very disappointed. The room is super small and not very clean (i found some hair on my sheets). Also very noisy (you can hear the neighbours speaking). The hotel staff is rude. The breakfast is like a 2 stars hotel.. My first and last time here!
From Charming to Cold: A Disheartening Experience at Hotel Costes
Dear Hotel Costes Management, As avid patrons of Hotel Costes, we have made it a tradition to visit each year during our trips to Paris. However, our recent visit has left us disheartened and reconsidering our loyalty to your establishment. To begin with, the closure of the lovely entrance on Rue Saint Honore was an unexpected inconvenience. Entering through Rue de Castiglione to gain access felt less inviting and took away from the charm we had grown to associate with your hotel. Upon entering, we were unpleasantly surprised by the new check-in process at the lobby reception, specifically for patrons seeking only a drink at the bar. The demeanor of the staff was particularly disappointing, as they exuded an unwarranted air of arrogance, as if we were intruding on their home. It is disheartening to note that the warmth and welcoming atmosphere we once cherished at Hotel Costes seems to have been replaced by an aloof and indifferent attitude. In addition to this, our interaction with the staff left us feeling as though we were being looked down upon as if our presence was an inconvenience rather than a welcomed visit. This shift in attitude has significantly tarnished our perception of Hotel Costes. Despite our attempt to make the most of our visit, the ambiance felt cold and the overall experience lacked the charm that drew us to Hotel Costes in the first place. We made a purchase of 300 euros worth of candles and room spray, but the regrettable encounter with the staff overshadowed any enjoyment we might have derived from our time at your establishment. Hotel Costes has held a special place in our hearts for years. Unfortunately, the recent changes and the demeanor of your staff have left us with no choice but to reconsider our future visits. I sincerely hope you take this feedback into consideration and work towards restoring the warmth and charm that made Hotel Costes a standout destination in Paris.
Worst Hotel In The Free World
Hotel Costes is run by filthy, rude, arrogant and disgusting staff who delude themselves that it is a privilege to use their services. Those cowards forgot they still have a hotel and bar thanks to the English speaking tourists they abuse. VISIT SOME OTHER COUNTRY, SOME OTHER HOTEL - They don't deserve your money.
AVOID STAYING AT HOTEL COSTES
Hotel costses is a TERRIBLE hotel with expensive and tiny rooms — AVOID. I was suppose to stay here for 6 nights but upon checking in I found out the room /hotel had a STRONG incense smell. I could not breathe and could not fathom even staying the night but since they charged my credit card upfront for all six nights, i was told by their manager on duty ( very unhelpful and discourteous male) that evening that I should stay the night and hope for a refund of the other 5 nights the next day. Yes, BEWARE unlike most other hotels they take payment upfront! I didn’t sleep all night and had to open the window to breathe despite the 50 degrees Fahrenheit cold. I made it my priority the next day to speak to the management and they said they would refund me for the 5 nights. I honestly felt like something was sketchy about their mannerism ( and the fact that they took all 6 nights upfront when I checked into the hotel which is something I’ve never experienced at many other hotels worldwide). As such I insisted on having all the receipts and documentation. A week later and the refund still did not show up on my credit card so I emailed the hotel and spoke with Michael who kept reassuring me the refund has been processed. Fast forward 2 weeks later and the refund still hasn’t shown on my card. The hotel management keeps giving me the same answer everytime I email them. These people keep saying they’ve refunded me but the money still isn’t back on my credit card. There is something really sketchy going on here as refunds do not usually take this long to show up on credit cards. I really think that they have been deceptive and dishonest with the situation. I have asked them for documentation on their side showing that the refund has been processed but they have not provided this. I have NEVER had a refund taken as long as it has and this entire experience has compounded in how exceptionally awful Hôtel costes is. Additionally, the room was incredibly small. I had one full size suitcase which could not fit in the room. Their room was also really dimly lit and I, a female with 20/20 vision, could not see properly even with all the lights on. The room was stuffy and had no air circulation. In fact I had to call the hotel mechanic at 3am to troubleshoot the issue as I literally could not breathe. Even he could not properly navigate around the room due to how dimly lit it was. The hotel was not the 5 star luxurious hotel it advertised to be. I will be sharing my terrible experience with everyone of my friends, family and all of social media so that nobody has to experience the horrible time that I’ve had with hotel costes.
Romantic getaway
Romantic getaway with my wife. From the moment one enters the property , one feels cushioned in luxury. Lights are dim, beautifully decorated, wonderful smells and music. Rooms are amazingly decorated and cozy. Food very tasty and well presented. Service in the restaurant was a little rushed and mechanical but didn't take anything away from the offering. Decor in the entire property is jaw dropping.
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AppointmentTrader FAQ
Questions and Answers around the platform.
46,195 People following
885 Questions
576 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
What does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answer