When my friend and I walked up to the host stand to check - Il Pastaio Beverly Hills - Buy Reservations
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🤢 2/5 - When my friend and I walked up to the host stand to check
By 👻 @Kayla Z., 03/15/2024 3:00 am
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When my friend and I walked up to the host stand to check in for our reservation, we were not greeted, we said hello first. After the host told the other host where to seat us, the manager said "oh no go to this table remember the other guests wanted to be inside." we were then sat towards the very back of the worst part of the outdoor patio. we felt pretty judged. when the host sat us, she was holding the drink menu but did not leave it at the table. i had to ask the server for it, as I wanted to order a drink. the server commented and said probably because you look so young. The server was a middle aged lady who treated us like she did not want us to be in her section and we were inconveniencing her. she didnt introduced herself, as she was never at our table for more than 30 seconds at a time throughout the night. when she brought the drink menu over she asked if we were ready to order, not if we had any questions. we started off with the calamari which i liked, it was light and not too battered, but it didn't have much flavor. when she came back, she didn't check if we liked the calamari, she just asked are you ready and we said we were not sure, so she walked away, and did not give us any suggestions or recommendations. we ordered the salad and each got a pasta. the food was good but not worth the terrible service with how uncomfortable we were. The only person who made us feel welcomed was the gentleman who kept our water glasses full. when we received the check, we were charged for bread, which is funny because we were never even offered bread... we would not go back
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