Hugely Disappointing - Jamavar New Delhi - Buy Reservations
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😒 3/5 - Hugely Disappointing
By 👻 @Samir S, 09/21/2022 3:00 am
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Located in the amazing Leela Palace Hotel (see separate review), this place unfortunately disappoints on all levels. The food is good but not worth the price that is charged. The drinks menu is extensive, but the staff knew little or nothing about the options on the menu, e.g. they could not explain the difference between Kingfisher Premium and Kingfisher Ultra - I asked about the alcohol levels and received a response of 20%!!! Clueless. The supervisor manager on duty was just as useful and not particularly welcoming or warm (complete opposite from the rest of the hotel). Staff served my wife but decided not to bother with me - maybe they saw they knew I would write this review. I provided feedback to the duty manager - hopefully some action has been taken. The staff really need training - Leela management, please sort this out - it is letting the rest of the hotel and staff at the hotel down. Live music was so loud and intrusive one could not have a conversation without shouting across the table.
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