Horrible Service, mediocre food. - Javelina Cantina Sedona - Buy Reservations
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🤢 2/5 - Horrible Service, mediocre food.
By 👻 @Beachgirl1234, 11/27/2023 3:00 am
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Let me start by saying we've been regular customers of Javalina Cantina for over 15 years. I realize it's under new ownership but apparently things have gone way down hill. I will NOT return here again. We came here at 4pm on a Sunday evening. We had called several days ahead to reserve a window view seat. We were brought to a corner location and asked to be move elsewhere. It was not crowded. The hostess was clearly annoyed with our request but allowed us to move to a different seat. Our server was the rudest person I've ever met in the service industry. I'm not sure what, if anything, we did to piss her off, but she was short with us the entire time. Spilled a soda all over the table, my purse and on me and later came back to give me napkins and a "sorry." My husband was drinking water and asked twice for a refill before finally getting some more water. The food was okay. My husband had a quesadilla that was overfull with basically fajita meat/veggies in two tortillas. It was a giant mess with greasy sauce everywhere. He didn't eat it. The server didn't bother to ask if anything was okay. We received the bill and presented her with an coupon for 20% off here, that stated "it expires when you do." They said they no longer honor those. Disappointing but it is what it is. There is also no longer a local discount. They have added on a credit card fee of 3% to the total bill as well. No one bothered to mention this fee and I didn't see it until I reviewed everything later. For 4 people, (we also split one meal) and one alcoholic beverage, it was over $100! Definitely not worth what we paid for it. I do my best to leave great reviews for places but this was above and beyond miserable. I felt like a second class citizen here and not like I was at a nice restaurant. Again, we will not be back. I do NOT recommend it.
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