Whose name will my reservation be under when I arrive at the venue?

It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

José Pizarro The Swan Inn Esher - Trade Reservations

2 Hare Ln, Claygate, Esher KT10 9BS, UK

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José Pizarro The Swan Inn Esher Reviews from The Last Year

Tripadvisor: 🙂 (20)

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Wonderful tapas

5/5 by WorriedMandy on 03/21/2023

Decided to try The Swan as it was conveniently located for a meet up with friends. What a great choice it turned out to be. Friendly welcome and great service. The tapas were wonderful, so tasty. The only problem is it’s too far away from where we live to come weekly!

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Double booked our booth

2/5 by Joanna S on 03/14/2023

Outside booth booked online 4 days in advance. Arrived for 3pm lunch to celebrate two birthdays. Was told by waitress booth was double booked but she would check it out with the manager. 15 mins later no sign of either. We went looking for either and waitress had forgotten all about us and was serving coffee to another table. Eventually had manager's attention. Zero apology or offer of free drink for inconvenience just told "anything is fixable". Seated in booth 45 mins late. Food and service then good. Received email yesterday saying sorry we had cancelled our booking! Shan't be frequenting restaurant again. Have supported restaurant since it opened and prior to that when it was a traditional pub for 35+ yrs.

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Review of 9/3/2023…..

5/5 by Jb74 on 03/09/2023

Exceptional drinks and tapas meal with a mate from Hinchley Wood. Croquettes of blue cheese/spinach, shrimps main, squid main and Patatas Bravas - absolutely delicious. Great atmosphere and very nice service inside.

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Great tapas portions and lovely staff

5/5 by JojoM on 03/03/2023

We popped in for a little lunch and just 3 tapas each x 3 was a veritable feast. Ella was great on suggestions to share and the local beers spot on. A great meet with friends and a fair price.

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Average Service.

2/5 by Matthew P on 02/27/2023

I recently visited, stood at the bar for 5+ minutes whilst no one acknowledged me. Staff were walking past sipping their own drinks. One staff member was arguing with a couple sitting at the bar. Once I eventually was served I asked if there was anywhere solo to sit for one quick drink only to be told “I’m not on reservations”. Very unhelpful. Bar member then said I could sit at one table for 30 minutes only for a disgruntled staff member to come over and get moody with me for sitting at said table. I explained I was only sitting where I was asked to and would happily move! Another member of staff then came over as I had been there a short while and showed me his watch and said I had to move in 10 mins.. (when I thought I still had plenty of time). The lady eventually found me a table but I must say by then I was happy to go. Staff were pretty unhelpful, visibly frustrated during the busy shift and on the whole rude. Shame as the setting is very nice and the food looked great.

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Invisible customers

2/5 by Craig G on 02/19/2023

I stood at the bar waiting to be served. The only person not being served and was completely ignored. I got someone’s attention eventually as they were standing straight in front of me and still not acknowledging me. I asked why I was being ignored as the female member of staff stood there sipping her drink and getting in the way of the male member who’s attention I got. I was told we are busy (no sign of that at the bar!) No apology at all was just very rude.

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Birthday celebration meal

5/5 by Karen T on 01/29/2023

We visited this gorgeous restaurant yesterday for my birthday with my husband. We ordered 10 different tapas and they were brought out over two hours at different intervals which was perfect. The service was prompt and friendly and our drinks were brought over when our glasses were finished. We also stayed the night in a lovely room which was really comfy, warm and a great shower. We will definitely come again to eat and stay. We thoroughly recommend this restaurant and rooms.

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Review of 23/1/2023….

5/5 by Jb74 on 01/26/2023

Exceptional Tapas, in the late afternoon in this venue. The Potato Bravas were exceptional and the Fish fritters were fantastic. Highly enjoyable grub.

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Great Tapas

4/5 by T.Tripster on 01/25/2023

Have been wanting to visit here for a while so had an overnight stay on our way back from Windsor. Stayed in one of the rooms in a converted barn just behind the Swann Inn. The rooms were clean and comfortable and had everything you could need. The bed was comfy and the shower room was well done out. We had booked a table for 8:30pm so had a couple of drinks first. I was expecting a separate bar and dining area but it appeared you could either dine or just have a drink in the one main bar area which was nice as it felt alot more casual. The staff were lovely and friendly and as for the food, well both my partner and I agreed that it was the best meal we'd had for some time. We chose four tapas dishes each which came out intermittently as they were cooked. The croquettes were particularly scrumptious. We didn't receive one of our dishes and when we mentioned this to our server she was very apologetic and offered us free deserts to make up for it. This was great customer service but we declined as we were so stuffed anyway. Our meal, along with a tasty bottle of red wine came to just over £90. We were more than happy to pay this based on the quality of the food and service. If this place was closer we would be regular customers. Would definetly recommend and will definetly be back!

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Nice tapas dinner and good service

4/5 by Holzfrog on 01/18/2023

I had only ever had drinks here before but a friend and I came for dinner and had a really nice time. Our waiter was lovely and attentive and the menu had a range of interesting tapas. The flavours were unusual and there was a good selection of vegetarian dishes. We plan to come back.

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Disappointing

3/5 by TurtleFace86 on 08/06/2022

Kept bringing other tables food to us then took part of our order to another table. Asked for the food at the same time but came apart. Shared a £26 paella which was supposed to be for 2 people and it was a very mean dish. Not a good portion. We were still hungry after. Lots of very young staff who seemed a bit lost. The service wasn’t great and very average food which is a shame as it’s a lovely spot. Won’t be returning

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Fantastic

5/5 by Gareth R on 07/25/2022

We booked the accommodation here for a night after the races, what a great place room was modern, comfortable spotlessly clean. Breakfast was delicious We also had food and drinks in the pub the staff were friendly, the food was fantastic we had paella to share and the chocolate pot and sticky toffee pudding. Would definitely reccomend and we will be back

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!!!Best Restaurant for miles!!!

5/5 by Stephanie_Bgd on 07/24/2022

We had such a lovely time at the Swan Inn. Food was incredible - even full up we couldn’t stop eating it was that delicious! Large selection of wine and cocktails available - I recommend the Sangria Cava Pitcher for a hot day ;) Service was wonderful - food came at perfect intervals - had a gorgeous waitress, Inez I believe, who was really helpful, bubbly and kind - we all agreed that we haven’t had such a great service experience in a restaurant before. What a memorable evening! Can’t recommend the Swan Inn enough.

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Tremendous Tapas

5/5 by Gail D on 07/23/2022

Just spent a great Friday night at the Swan sharing a selection of tapas with friends. Very imaginative menu, brilliant dishes cooked/prepared to perfection. the atmosphere was wonderful and all the staff were brilliant. Great place for a special occasion or a casual catch up with friends or family. Thank you.

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This place needs an over-haul

3/5 by Jeremy M on 06/29/2022

Lunch booked outside but had to move inside due to loud building working noise and dust. Granted not the restaurant's fault but we suffered a rude waiter and a complete lack of service throughout. At one point, towards the end of our meal with all plates left in front of us for 30 mins or more, all the "staff" seemed to have disappeared. By this time we were the only folk in the place. The lavatory's urinal was blocked and the hot air dryer was broken. Food acceptable but very expensive.

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Review 14/6/2022

5/5 by Jb74 on 06/22/2022

Pleasant mid afternoon food - for two others, and drinks. Didn’t eat myself, but the food that was served up, appeared very nice, and by all accounts was so. Drinks were all good, also, and the service was good throughout.

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Fantastic Evening!

5/5 by Alethea S on 06/19/2022

Friends and I had a lovely evening, with fabulous and tasty food. Ella could not have looked after us any better than she did! Her check ins with us were perfectly timed and her recommendations, were absolutely bang on! Ella, don't forget our conversation about Churros!

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Delicious Birthday Lunch

5/5 by Cleo on 06/05/2022

Normally we come for tapas but today we decided to try the suckling lamb leg with white bean stew as a main for 2. Absolutely delicious. Spanish food at its best. Yes it is expensive compared to other Spanish restaurants but the distinctive menu and top quality ingredients elevate it to a special occasion restaurant, not your average tapas/sangria local. Although it is good for that as well! Service was friendly and engaging with the children, who love the churros con chocolate.

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. it should not be a tappas stick to traditional

1/5 by itsasteel on 06/03/2022

roast chicken dinner was disgusting had 2 bottles of wine at £25 a bottle from wine list then they ran out brought us an alternative our fault we should have asked the price it turned out to be £37 a bottle we also asked for a portion of chips for one of the children they couldn't do as it was not on their I pad a bad day and a rip off

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Excellent addition to the Pizarro empire!

5/5 by keithamara on 05/31/2022

We booked this as a package including bed and breakfast. The meal was excellent, as usual, and the staff really friendly and efficient. The stand in Manager, Huw, (who is normally based at Pizarros in Bermondsey St, London) went out of his way to look after the customers. A great place to visit in Surrey for brilliant Spanish food.

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Reviews

Worked perfectly!

😍 5/5 Review by AcceptingVessel63 (03/09/2023 6:29 pm)

Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.

Got into Nobu Malibu

😍 5/5 Review by EnamoredList61 (03/03/2023 8:41 am)

Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!

Very easy

😍 5/5 Review by EnchantingMass27 (02/13/2023 6:57 am)

Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future

Fabulous Lunch

😍 5/5 Review by FascinatedSnake33 (02/05/2023 3:09 pm)

I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!

Great reviewer team

😍 5/5 Review by ActualBoot15 (02/03/2023 11:03 pm)

Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!

1 Thumbs Up

Incredible

😍 5/5 Review by ImmortalApple60 (02/02/2023 5:20 pm)

I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.

Best platform out there!

😍 5/5 Review by AwakeDecision53 (02/02/2023 12:23 pm)

Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!

This app is life changing

😍 5/5 Review by AcclaimedWine28 (01/26/2023 7:45 pm)

This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!

1 Thumbs Up

Worked perfectly

😍 5/5 Review by ExhaustiveDiscovery71 (01/05/2023 12:53 am)

Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.

NOBU Atlanta

😍 5/5 Review by CorrespondingJewel46 (12/30/2022 8:23 pm)

Amazing and easy process

Success on Short Notice

😍 5/5 Review by EnforceableUmbrella69 (12/22/2022 11:59 am)

Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.

Worked perfectly, thank you!

😍 5/5 Review by FabledChange61 (12/15/2022 7:24 pm)

This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!

Worked flawlessly!

😍 5/5 Review by ArtfulChange26 (12/05/2022 6:25 am)

Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.

Last Reply by CelebratedStreet63 (03/15/2023 4:29 pm)

16 Thumbs Up

5 Replys, 2 comments

Love this app!

😍 5/5 Review by DeliberateScale19 (11/30/2022 11:45 am)

So glad I came across this app :)

Last Reply by DecadentRoof69 (01/30/2023 2:54 pm)

7 Thumbs Up

2 Replys, 0 comments

Quick table in Miami

😍 5/5 Review by AppealingOpinion58 (11/29/2022 2:21 am)

I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here

Last Reply by DecadentRoof69 (01/30/2023 2:54 pm)

7 Thumbs Up

1 Reply, 1 comment

Prime time, great meal

😍 5/5 Review by AvidUmbrella31 (11/25/2022 8:07 am)

So easy and had a prime time which I can never seem to get on normal res apps. So worth it

Last Reply by DeliberateScale19 (02/01/2023 6:42 pm)

3 Thumbs Up

1 Reply, 0 comments

Got impossible NYC res

😍 5/5 Review by DapperBasket31 (11/16/2022 11:13 am)

instead of waiting weeks I got my 4 charles reservation instantly

Last Reply by FamousStation67 (01/10/2023 7:55 pm)

3 Thumbs Up

1 Reply, 0 comments

Worked perfectly to get into Carbone. So delighted

😍 5/5 Review by ForeseeableInsect17 (11/13/2022 6:56 am)

perfect

Last Reply by MaternalRecord73 (01/22/2023 3:32 pm)

2 Thumbs Up

1 Reply, 0 comments

Worked well, got me into a restaurant with no availability

😍 5/5 Review by ExpressionisticSuggestion35 (10/29/2022 8:09 pm)

I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.

Last Reply by AuthoritativeUmbrella71 (12/01/2022 9:40 am)

10 Thumbs Up

3 Replys, 1 comment

Last minute reservation for Delilah Las Vegas

😍 5/5 Review by InformedStretch72 (09/29/2022 1:00 pm)

Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍

Last Reply by AuthoritativeUmbrella71 (12/01/2022 9:41 am)

8 Thumbs Up

3 Replys, 2 comments

It works!

🙂 4/5 Review by ChattyPeace47 (09/04/2022 2:30 pm)

Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!

Last Reply by ZestfulSeed54 (11/29/2022 9:45 am)

4 Thumbs Up

2 Replys, 0 comments

Money transfer

🙂 4/5 Review by GutsySalt20 (09/02/2022 11:13 am)

As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.

Last Reply by BraveHand53 (11/28/2022 4:49 am)

5 Thumbs Up

1 Reply, 0 comments

Love this app

😍 5/5 Review by ImpassionedOffice37 (08/02/2022 5:38 pm)

Got to go to places otherwise unreachable

1 Thumbs Up

Easy Access

😍 5/5 Review by EthicalLetter14 (08/21/2022 9:10 pm)

Very easy to get into one of the hardest restaurants to reserve in New York.

Last Reply by EnjoyableJelly34 (11/14/2022 9:34 am)

5 Thumbs Up

2 Replys, 0 comments

Worked like a charm

😍 5/5 Review by ExactMass18 (07/31/2022 11:24 am)

We were very pleased with our experience at Scarpetta. It made our anniversary very memorable. The reservation was seamlessly transferred into our name.

2 Thumbs Up

Working on your bid?

Question by DemurePain59 (10/01/2021 1:24 pm)

Best Answer Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Best answer by EvocativeFold67 (10/02/2021 4:37 pm)

2 Thumbs Up

8 Answers, 1 comment

Process after bid is accepted.

Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best Answer Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Best answer by ColorfulRod45 (09/17/2021 10:07 pm)

3 Thumbs Up

1 Answer, 2 comments

Where do the Reservations on AppointmentTrader come from?

Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best Answer Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Best answer by FluffyStar64 (07/13/2021 6:05 pm)

3 Thumbs Up

10 Answers, 1 comment

What happens if my bid expires unanswered?

Question by FluffyStar64 (07/08/2021 5:55 pm)

Best Answer Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Best answer by ColorfulRod45 (07/08/2021 6:28 pm)

2 Thumbs Up

4 Answers, 3 comments

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