AppointmentTrader FAQ - Jua New York - Buy Reservations
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Jua New York Reviews from The Last Year
The food was very good but the service is lacking.
The restaurant offers only 2 seatings-6:30p & 8:30p which results in servers scrambling to accommodate their customers. At our 8:30 seating, we didn't see our sever until after 8:50. Unless service improves will they hold on to their star?
Dining at this establishment was a disheartening
Dining at this establishment was a disheartening experience, underscored by a pervasive sense that the dishes were churned out with an almost mechanical indifference. The portions served were startlingly minuscule, leaving one questioning the value proposition of the meal. Compounding the disappointment was the menu's lack of transparency regarding ingredients, which is not only frustrating for those trying to make informed culinary choices but poses a significant risk for individuals with food allergies. This omission reflects a glaring oversight in customer care, underscoring a need for immediate improvement. The overall experience felt impersonal and underwhelming, falling short of the expectations set by the ambiance and price point.
I'm hesitant to write this review because nothing was bad,
I'm hesitant to write this review because nothing was bad, but I feel like some courses were a miss. The caviar kim was really good; I usually don't eat raw, but the textures were complex and the flavors went together well. The scallop was also good, but nothing too special. My favorite entree was the jook. It was creamy and flavorful. I never expected porridge to be in a Michelin star tasting menu, but I was pleasantly surprised. Then came the black cod which was average. The skin was crispy, but it completely fell off the rest of the fish when you tried to cut it. The fish was fresh, but not very flavored. The duck was the most disappointing. My piece had a large amount of fat compared to my bf's piece. They say its dry aged, but you couldn't really taste that. The chans were confusing because they seemed random and didn't pair too well with the duck. Dessert #1 was good, the cinnamon leaf on top was very pretty. I loved dessert #2, which was a sweet potato mochi donut. I wish they sold this by itself because I would get another. Ordered 2 drinks too, no complaints. Espresso martini cocktail (not sure what it was called) was smooth and creamy. Overall, I'm glad that I was able to try Jua and I do think it was a pleasant dining experience although not my favorite.
One of, if not the, favorite tasting menus in the city.
Some tasting menus have some misses but it felt like everything here was a hit. It's been a while since I've been so I can't recall the exact dishes we had, but it's been about 2 years and all I can remember is that I have to go back, and so I just need need to do just that and update this.
if you're Korean, Jua has a very up scaled homey menu
if you're Korean, Jua has a very up scaled homey menu inspired by a lot of classic korean dishes. I enjoyed every dish but my favorite was definitely the jook and the caviar kimchi. the wine pairing selection is a bit steep for serving pretty cheap wine, though.
My boyfriend took me to Jua for our anniversary and, aside
My boyfriend took me to Jua for our anniversary and, aside from the menu being incredible from top to bottom, the waitstaff was so attentive to my nut allergy. When introducing each dish, they made sure to let me know what they left out of mine: pine nuts in the Jook and almonds in the Goguma Juak. Great overall experience!
Jua is a seven course meal with optional add ons.
The first dish was their famous caviar kim - a bite of tuna, avocado and crispy rice with caviar on top, a wide variety of textures. The second dish was a scallop dish, in a bed of cream sauce and rad dishes on top. The dish was light and creamy. The third dish was called jook, a porridge of various textures. This was one of my favorites and a decently sized portion. The fourth dish was the cod, a small portion of cod atop a radish in a red sweet sauce. The radish was a bit bitter for my liking but overall the dish was still good. The fifth dish was the duck and chan. It featured a small chunk of duck and a plate of little side dishes, from fried lotuses to a jelly sandwich. The details were very intricate. The next two dishes were desserts: The sixth dish was sujeonggwa, an apricot dish in a sweet soup with a delicate leaf pattern on top. The last dish was a sweet potato sticky rice donut paired with a vanilla ice cream. All the dishes were like art, featuring so many different details and textures. I highly recommend. The waiters were also super sweet. The only thing is I would definitely try to come to this reservation on time. We arrived 10 minutes after and got the table closest to the door, but it would have been nice to be seated more inside to better feel the ambiance.
Biggest downs for me from the night were 1.
Having Juk (the porridge) in the middle of the meal as a carb heavy and large portion really killed the progression. I felt like I was enjoying the meal at a reasonable pace, and eating the Juk really slowed me down and made me fuller than I wanted for the rest. The Juk itself was pretty savory and tasty, but I think at the end of the meal would have been more appropriate. 2. The wine pairing is relatively affordable at $95, but the quality of the wines was not very high (I would guess $15-20 retail for most of the bottles), and although the waiters memorize an intro to each wine, they didn't really know more about the wine. Just some basics like the region, maybe some more about the wine making or region. Obviously not to every table, that would be tiring; but I felt that they should've had that information if known. Caviar kim is good, probably the strongest dish out of the set. But to be honest I felt that there was still not enough caviar...perhaps I am too greedy. Scallop felt pretty lazy to me, lots of sauce and a salad of small raw scallop cubes, korean pear and radish slices. The fish was cooked very well and soft, but the gochujang sauce was too salty and honestly ruined the delicacy of the fish. Something with more acidity like citrus and a light butter glaze would've been better for me. Banchans looked cool, but I only liked the gochujang fried potato thing, the meatball, and the beet that you can wrap the duck in (that is a good combo). Palate cleanser was forgettable, but the donut was chewy and very tasty. The ice cream at the end was nice. Sorry to go about the wine, but I was also pretty disappointed about the by the glass selection. I went to celebrate a birthday and there was no champagne btg...only Cremant de Loire...didn't see much quality on the by the glass (yes I know it's meant to be affordable, but the wine list itself has some good choices).
This place was phenomenal.
Every dish was so unique with a lot of flavor. I genuinely enjoyed everything. One thing that especially blew me away is the sweet potato dessert. Highly recommend.
Jua was one of the most enjoyable prix fixe experiences
Jua was one of the most enjoyable prix fixe experiences I've had so far! Each dish was thoughtfully curated for both taste and presentation, with the transition between courses being well balanced. We had both the Uni Kim and the Abalone add ons with two cocktails on top of the 7 course meal. The meal was filling but not overwhelming, with my favorites being the starter kims and the desserts. For those who are not selecting the wine pairing, I would definitely recommend getting a cocktail as a refreshing palette cleanser for between courses. The service was great and there were multiple servers checking up on us throughout the night without being too overbearing. The ambiance was lovely for parties of 2 with a couple of tables available for larger parties. Of the few Michelin starred restaurants that I've dined at, this has been one of my favorites in terms of both food and overall experience!
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AppointmentTrader FAQ
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862 Questions
564 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasnβt happened yet and my reservation is tonight , will it be an issue that is hasnβt changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueβs rankings & sales.
Congrats on 3 mil |
πΎπΎπΎπΎπΎπΎπ§¨π§¨π§¨ now on to 30 mill!
Need to cancel a bid, not getting a response⦠how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been βmatchedβ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
What happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I donβt get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, thereβs no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentineβs Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I canβt pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I canβt seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the βbuy it nowβ feature?
Give the best answerPURCHASED RES CANCELED - RECOURSE
A reservation I purchased was canceled and I was not notified by anyone. I called the restaurant to confirm and they told me it had been canceled. What is the recourse for this?
Give the best answerRefund deposit.
I am trying to get my deposit back to my card. The FAQ answer doesnβt help as it is nearly impossible to understand. Can anyone tell me how to refund my deposit back to my credit card???
Give the best answertruly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
truly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
Give the best answerRelease a bid
How do I release a bid from my deposit account? It says I've got those "stuck" funds but I don't know how to get to it
Give the best answerHow to cancel
How do I cancel this app and stop all emails?
Give the best answerWebsite stole my $
Fill occurred outside requested times; Refund not received; it's been several weeks; support is unresponsive.
Give the best answerHow do I reach staff?
Hello, I've made two staff requests with a important question and both times it closes out (within 24 hours) because they didn't respond. How can I reach someone.
Give the best answerEdit
I accidentally forgot to include that a credit is included in my reservation and need to edit it
Give the best answerAdding $ to Account
What is the easiest way to add $ to my balance?
Give the best answerIs everyone enjoying appointment trader?
Im finding it easier to use it more, every time I get on it.
Give the best answerResy Invitation Link set
I recently had an resy invitation link sent to me and I clicked it to add myself to the invitation.
The issue is I donβt see it on my upcoming reservations in Resy. Does anyone have experience with this? Thanks in advance.
Getting a Refund
I'm reaching out for some guidance on a recent experience I had with a Resy reservation at 4Charles purchased Appointment Trader.
Upon arriving for my reservation, I was surprised to find that there was no record of the booking under the name provided in my AT purchase. I've already initiated a refund, but I haven't received any updates except the suggestion to check my purchase details and open a refund inquiry.
If anyone has successfully navigated a similar situation and could share their insights, I would greatly appreciate it. Thanks in advance.