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🤢 2/5 - My husband and I have been coming here for years to
By 👻 @Olivia B., 04/15/2023 3:00 am
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My husband and I have been coming here for years to celebrate our Anniversaries and to treat ourselves on occasion with friends. The quality, service, ambiance and experience have been among the best that the city has to offer. That being said, this is not the case anymore. While the food and ambiance are still top tier, the service we experienced was quite frankly, the worst we have had at any restaurant to date. I hesitate to call out anyone directly, however, our server, Panyawut, made for a subpar experience, especially as we saw the noticeable difference in professionalism and attention from the other servers attending to guests near us. Not only were items missing from our order, but he also was inattentive and had a poor attitude towards us. It was not the fine dining experience that we have come to expect from Kappo Masa. I really hope management takes note of this as we are reconsidering returning based on this experience.
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