I ordered 6 Omakase Juuni for take out for a family dinner. - Kissaki Sushi Columbus Ave NYC - Buy Reservations
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🤮 1/5 - I ordered 6 Omakase Juuni for take out for a family dinner.
By 👻 @Rebecca L., 03/09/2022 3:00 am
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Sushi was great but the unethical practice of the restaurant really put a bad taste in my mouth. I picked up my order from the restaurant and signed for the toal amount. But I noticed a charge on my credit card that was more than the total charge I signed for. I called the restaurant to inquire about the discrepancy. She first said that the 20% tip was already added on the receipt when I signed which is completely false. I told her I have a copy of the receipt and that was not the case. And then she said the restaurant wouldn't charge without permission even though they clearly did. She then said 20% tip was added automatically which is inconsistent because the discrepancy wasn't exactly 20%. She kept on making excuses and never apologized and told me that I had to call back in several days when the manager is back because apparently the manager is only in a couple days of the week. I have dined at different locations of Kissaki and love their sushi but this experience ruined it for me.
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